Board Appointments (CEO & General Management)Full timeAbout the roleWe are seeking an experienced and driven Operations Manager to join the PARC Infrastructure Division, based in our Applecross head office. Reporting to the GM Infrastructure and Defence, in this full-time role you will be responsible for the delivery of service excellence across all assigned contracts through the effective management and monitoring of employees, financial and operational performance and to ensure all works are delivered in a safe, timely and client desired manner, meeting the business' internal quality standards.In addition, the Operations Manager is responsible for expanding the provision of services provided under the contract. With a strong focus on process improvement and cost optimisation, you will play a key role in driving the strategic objectives of the business.What you'll be doingPerformance Monitoring & Improvement: Evaluating operational performance, identifying opportunities for improvement, and implementing strategies to enhance efficiency, reduce costs, and ensure financial performance.Customer Service Management: Leading a team to provide excellent customer service by setting clear communication, managing expectations, and addressing feedback to maximize customer satisfaction.Health, Safety, and Environment (HSEQ): Promoting a safety-first culture, ensuring compliance with safety standards, conducting risk assessments, and taking corrective actions as needed.Business Development: Pursuing new business opportunities, fostering relationships with existing customers, and ensuring that proposals and tenders meet business standards and timelines.Team Leadership: Leading and developing team members through feedback, mentoring, and addressing performance concerns, ensuring service delivery meets deadlines, budget, and quality standards.What we're looking forDegree or diploma in Construction Management, Engineering, or a related fieldPrior experience in managing a profit and lossMinimum 10 years of experience in a similar operations management role within the Rail, Government, Defence, Mining, or Infrastructure projects.Ability to work across multiple projects and prioritise tasks effectivelyProven track record in business or contract management gained in a hands-on operational, contractual environmentExcellent negotiation, leadership and communication (written and verbal) skills.Strong problem-solving and decision-making skills, with the ability to think critically and strategicallyExcellent communication and interpersonal skills, with the ability to effectively liaise with diverse stakeholdersAbility to work collaboratively with cross-functional teamsProficient in the use of project management software and data analytics toolsCommitment to fostering a positive, collaborative, and safety-focused work environmentCurrent Drivers licenseWhat we offerAt PARC Engineering, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits, including:Comprehensive health and wellness program, including private health insurance and employee assistance supportGenerous annual leave entitlements and flexible work arrangementsOngoing professional development opportunities and a supportive learning environmentOpportunities for career advancement and leadership roles within the organisationCompany-sponsored social events and team-building activitiesA bit about UsPARC Engineering are specialists in Structural, Mechanical, Piping, Electrical, and Instrumentation projects. We provide technical services to the Australian energy and resources sector with specific experience in the Minerals and Mining, Oil and Gas, Infrastructure, and Power Generation Industries. At PARC we place a strong emphasis on cultivating a safe, respectful, and inclusive workplace that values diversity.As an Equal Opportunity Employer, PARC is committed to promoting equal opportunities for all. We strongly encourage suitably qualified women, as well as Aboriginal and Torres Strait Islanders, to apply and join our team. We recognise the unique perspectives and contributions that individuals from diverse backgrounds bring, and we are dedicated to creating an environment where everyone can thrive.If you are excited by this opportunity and believe you have the skills and experience to excel in this role, please apply now.
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