Operations Manager

Details of the offer

DESCRIPTION In this role, you will make an impact in the following ways: Responsible for the day-to-day operations, and management of up to 15 employeesManages customer satisfaction to achieve company standardsEnsures service improvement; monitors Repair Event Cycle Time and manage process improvementsResponsible for all functions and financial metricsManages the branch to the Annual Operating Plan; monitors all appropriate business metrics including balanced scorecard, profit and loss, and assetsDevelops and maintains business relationships with customers and develops new business partnersManages compliance with health, safety, and environmental standards and complianceManages facilities maintenance; leases; recommends changesDevelops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality employeesRESPONSIBILITIES To be successful in this role you will need the following: Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goalsCustomer focus - Building strong customer relationships and delivering customer-centric solutionsDecision quality - Making good and timely decisions that keep the organization moving forwardDevelops talent - Developing people to meet both their career goals and the organization's goalsDrives results - Consistently achieving results, even under tough circumstancesFinancial acumen - Interpreting and applying understanding of key financial indicators to make better business decisionsIndustry experience is advantageousQUALIFICATIONS Day to Day operations of the Mildura Branch.
Building relationships with key customers to ensure high level of customer support and satisfaction.
Responsible for a team of up to 15 employees.
Job: General Management
Organization: Cummins Inc.
Role Category: On-site
Job Type: Exempt - Experienced
ReqID: 2406991
Relocation Package: No
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Nominal Salary: To be agreed

Source: Talent_Dynamic-Ppc

Job Function:

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