What does the job look like? Join our collaborative team in Laverton, VIC as an Operations Manager, where understanding and interpersonal skills are essential for success. You'll oversee day-to-day tasks, ensuring safety, compliance, and delivering exceptional customer service in our retail space. Lead a dynamic team, managing finances effectively, and fostering loyalty among staff. Enjoy a balanced Tuesday to Saturday, 7am-4pm schedule that promotes work-life balance. Apply now for this impactful role! Key areas: Ensure adherence to OH&S regulations, Mass Management, and Fatigue Management, driving compliance by internal staff and subcontractors.Implement strategies to optimise financial performance, meeting or exceeding budgetary targets through cost reduction measures and efficient resource allocation.Establish a collaborative and supportive work environment, empowering team members to achieve high performance through ongoing training and development opportunities.Cultivate strong customer relationships by understanding their needs and promptly addressing inquiries, ensuring superior service delivery.Drive operational excellence by meeting on-time delivery targets, analysing equipment and task utilization, and maintaining fleet and infrastructure according to company policies. Are you the one?This is an opportunity for an established logistics professional who thrives in a fast-paced environment, experienced in providing leadership and effective operational decision making within a supply chain environment. You can demonstrate: Proven success in transport operations, emphasizing collaborative expertise and hands-on experience.Exceptional interpersonal skills and a dedicated commitment to customer service, fostering loyalty and satisfaction through understanding.Strong leadership in management and supervision, creating a supportive environment for operational excellence.Methodical approach with analytical abilities, facilitating problem-solving and strategic decision-making collaboratively.Thorough understanding of transport regulations, ensuring compliance and safety while prioritising interpersonal relationships.