Located along the waterfront of Brisbane, Mr Percival's is a striking overwater bar at the heart of Howard Smith Wharves. Offering up service with style, Mr Percival's delivers the ultimate alfresco drinking and dining locale, where energy and elegance combine.
We are on the lookout for an experienced Full-time Operations Manager to join our dynamic team!
Reporting to the Venue Manager, the primary focus of the Operations Manager is to keep our service levels at the highest standard. With a proactive approach and known floor presence, you will be a strong supporter for our team members and build strong relationships with our guests.
Why Work for Us? Development opportunities/career pathways50% team discount precinct wideWellbeing initiatives including team yoga, run club, mindfulness sessions and access to independent confidential counselling servicesTeam recognition rewardsExtra week of annual leave after 5 years of serviceKey Responsibilities will include: Leading the guest experience and continually looking for opportunities to improveLead and coach a diverse team of people ensuring that team culture is at the forefront of everything that you doMonitoring of wages, comps and wastagesTeam member rostering in line with forecasting and budgetingAssisting the guests with any feedback and actioning as appropriateContribute to a culture of care and safety, ensuring it becomes a way of life within the businessEnsuring venue presentation is at a high standard at all timesLiaising with other departments on a regular basisA high knowledge of the product produced in venueWhat we're looking for: Proven experience in a fast paced cocktail barPrevious experience in working in a high-volume hospitality environmentExperience in managing and coaching teamsAbility to own situations and make decisions as necessaryQualification in Hospitality desiredThis is an opportunity to take your passion and knowledge to the next level. If you're ready for the adventure of a lifetime then click here to apply today!
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