About us Sunnyday Carers was founded in 2014, driven by a passion for those in need. Sunnyday Carers desired to create a business that could indeed be beneficial to all people with a disability; Sunnyday Carers has rapidly grown to +40 group homes and a wide range of services, including support coordination, day programs, in-home care, and training in just a few years. Sunnyday Carers' services are designed for people with various disabilities. This includes intellectual, physical, mental health and sensory disabilities. Through the combined experience of our 200+ staff, we can provide the care and support to help vulnerable people become more independent of having a meaningful life. Sunnyday Carers seeking reliable Employees to join our team.
Core objectives include: Assist the operations team with the coordination, planning and execution of workflow activities.Oversee Team Leaders and make sure that they are sending and completing all the Participants documents E.g.: Shift reports, Lifestyle Planning, Medication Charts, Meal Planners etc.Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability.Implement, improve, and enforce policies and procedures that will increase the financial and operational effectiveness of the company.Develop and implement plans to improve operational effectiveness and efficiency.Communicate with management teams to confirm execution of company processes.Communicate effectively and establish credibility throughout the organization and with the Managers as an effective developer of solutions to business challenges.Provide expert financial guidance and advice to others within executive leadership.Act as a strategic advisor and consultant offering expert advice on contracts, negotiations, or business deals the corporation may enter.Taking Care of NDIS commission closely and make sure that his/her team is working efficiently and effectively.Making Sure that his/her team has UpToDate KPIs, and it has been reviewed every quarterly.Most Importantly Make sure with coordination of Team Leaders that Sil has been reviewed for all the participants every year.Weekly reports to be sent to the CEO.You will be required to work as an on-call Managers for the allocated Group Homes whenever it is required.Qualifications Becholer's Degree or Certifications/Diploma in Specific FieldExperience Minimum 5 years' experience in a similar role within in a similar industry considered ideal.Skills & competencies Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face. Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.Teamwork: willingness to assist and support others as required and get on with team members. Time management/organisation: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner. Personal attributes Professional approach (essential).Confident manner (essential).Positive approach to change (essential)NDIS Check Clearance (essential)WWCC Clearance (essential)Other Advanced working knowledge of Microsoft Word, Excel and PowerPoint required.Other Duties Fulfil other duties as required by management and other department personnel as requested. Required qualities Professional approach.Ability to work under pressure.Organizational and time management skills.Excellent attention to detail.Excellent written and verbal communication skills. Desired competencies Analytical thinking.Initiative.Business awareness.Tenacity.Strategic thinking.Positive approach to change.