We are seeking an Operations Engineer to provide high quality technical and operational support for customer infrastructure. This role involves ensuring technical excellence and leadership to other members of the project & operations engineering and Support Services group, ensuring Total Customer Satisfaction and compliance with contractual Key Performance Indicators.
Key Responsibilities: Primarily responsible for the overall technical operation and maintenance of systems and subsystems of the Dimetra and Motorola Astro P25 and MOTOTRBO systems across Australia, New Zealand, and New Caledonia. Ongoing high-end technical, engineering, and upgrade support for main systems and subsystems used on the Dimetra and Astro P25 and MOTOTRBO systems including:Central and Remote Sites Microwave/MUX Distribution System Console Dispatch System Voice/Telephony Logging Systems associated with LAN/WANs External interfaces and Network Management Systems. Act as a technical escalation point for Network Operations Control Centre (NOCC) staff and Field Engineers requiring technical assistance. Essential: Tertiary Qualifications in Electronics / Computer Systems Engineering or similar (Extensive industry experience will be considered as an alternative). Highly Desirable: Cisco Certified Network Professional (CCNP) Desirable: Microsoft Certified Professional (MCP) or similar. Additional qualifications (or significant industry experience) with regard to:Microsoft Active Directory Microsoft Windows Server 2016/2019 Server maintenance skills – hardware and software Network design, planning, and implementation experience including management of multiple LANS through unusual DMZ firewall router configurations Other: Must be prepared to work overtime as required. Participate in the On Call Roster for after hours primary response (On call allowance). Must be prepared to work away from home for short periods (30% of the time with a daily allowance). A current state driver's license is required. Work interstate or overseas within the Australasian & Pacific region from time to time. Comply with ongoing probity requirements and pass Police security background checks. If you are interested in applying for this role, please use the button below or alternatively email your CV to .
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