Classification: ASO7
Salary Range: $108,109- $116,864
Duration: Ongoing
Vacancy Type: Full time
Number of Positions Available: 1
Closing Date: 11:30pm, Sunday 8 December 2024
About the Opportunity As the Operations Coordinator - Personal Estates, you will play a pivotal role in ensuring the effective operational management of the Personal Estates branch.
Collaborating closely with the Manager of Personal Estates and Team Leaders, you will support the delivery of exceptional customer service while fostering strong relationships with third-party service providers.
The Operations Coordinator - Personal Estates is accountable to the Manager Personal Estates and is responsible for:
Overseeing the workforce management plan, including recruitment, deployment, onboarding, rostering, training, salary budgeting, and leave management, to maintain an optimal workforce ready to support our customers and colleagues.Leading and managing a small team dedicated to supporting branch operations.Overseeing the Personal Estates complaint handling process and telephony system, planning and coordinating interventions to manage key work activities.Reviewing policies and procedures within the branch.About the Business The Office of the Public Trustee (Public Trustee) operates as part of the Attorney-General's Department and was established on 1 January 1881, under the Public Trustee Act 1995 (SA). It offers services to South Australians, including will preparation, powers of attorney, and administration of deceased estates and trusts. The Public Trustee is also responsible for managing the personal, legal, and financial affairs of individuals who are unable to handle these matters on their own. At the heart of our work is our commitment to protecting the wishes and interests of those we serve.
Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested.
Additional Notes You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.
For further information about this exciting opportunity that is not covered by this website please contact Simon Dinning, Manager Personal Estates, Public Trustee on 8226 9235 or ******
Click Apply and follow the prompts to submit your application. The Attorney-General's Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.
Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.
The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.
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