Operations Controller - Townsville

Details of the offer

About Us

Kinetic is Queensland's operator of urban, school and charter bus services across major regions including the Sunshine Coast, Gold Coast, Cairns, Rockhampton, Townsville, and Magnetic Island.

Kinetic is Australia and New Zealand's largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people and our environment; we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.
The Opportunity

This is a key front-line role, responsible for assisting in the day-to-day operations of the depots, including operational delivery and compliance, managing systems, liaising with our drivers, rostering and reporting.

Position located in Townsville.

Responsibilities include:

Assisting Managers to implement business plans and strategic objectives for the site as well as assisting in the planning and delivery of school, route, special event and charter services at the depot.Maintaining good business relationships with all stakeholders and staff and developing a collaborative working relationship (both internally and externally), focusing on excellence in service provision and individual performance.Managing day-to-day staff resource allocations for the depot, including maintaining drivers' rosters through TIMS. Assisting managers to implement cost-effective staffing strategies.Why Kinetic?

We are Australia's and New Zealand's leading mass transit bus operator with opportunities to grow and spread your wings. We offer some of the best base rates, penalties and allowances. We care for our people and provide our Employee Assistance Program including wellbeing, financial and nutritional coaching, counselling, and legal advice. We offer secure employment with genuine career progression opportunities and industry best diversity leave provisions.
The boxes you'll tick

Requirements include:

Available for a range of day/night shifts.Previous experience in transport, logistics or operations preferred but not essential as full training will be provided.Minimum MR Driver's License.QLD Drivers Authority is preferred or willing to obtain.Current First Aid certificate is preferable or willing to obtain.Excellent communication, interpersonal and presentation skills.Excellent planning and organisational ability – including the ability to perform under pressure, and meet deadlines.Excellent customer service focus.Demonstrated ability to follow policies and procedures.Intermediate computer literacy, including the ability to utilise integrated software systems (TIMS knowledge is preferable).The Benefits Of Working With Us

Employment with Australasia's leading mass transit bus operator focusing on a positive culture and company values. Comprehensive Employee Assistance Program including wellbeing, financial and nutritional coaching, counselling and legal advice. Genuine progression opportunities into logistics management roles.
How You Apply

If this sounds like you and you are ready for a challenging and rewarding career with Kinetic, then click the 'Apply for this job' button now! There has never been a better time to join Kinetic.

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.
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Nominal Salary: To be agreed

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