**Job Title:** Operations Associate
**Company:** Level 3 Communications
**Location:** Perth, Western Australia, AU
**Job Type:** Part-Time
**Seniority:** Entry Level
**Years of Experience:** 0
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**Job Description:**
Level 3 Communications is seeking a passionate and resilient individual to join our team as an Operations Associate. This is an excellent entry-level opportunity for candidates eager to begin their careers in operations within a vibrant and dynamic environment. Enthusiastic applicants with a keen interest in problem-solving, negotiation, and innovative solutions will thrive in this role.
**Key Responsibilities:**
1. **Operational Support:**
- Assist in daily operations and administrative tasks to ensure streamlined processes.
- Collaborate with various departments to facilitate communication and operational efficiency.
- Support the preparation, execution, and follow-up of operational meetings, ensuring all agendas and minutes are accurately documented.
2. **Data Management:**
- Maintain and organize operational documentation, including reports, contracts, and project plans.
- Conduct data entry and maintain databases, ensuring accuracy and confidentiality.
- Monitor and report on operational metrics and performance indicators, identifying areas for improvement.
3. **Customer Interaction:**
- Serve as a point of contact for clients and stakeholders, providing excellent customer service and support.
- Assist in resolving customer inquiries and issues promptly, employing effective negotiation skills to achieve satisfactory outcomes.
4. **Process Improvement:**
- Contribute to identifying inefficiencies within existing operational processes.
- Collaborate with team members to brainstorm and implement innovative solutions that enhance productivity and effectiveness.
- Participate in training sessions and workshops to refine operational strategies and methodologies.
5. **Project Assistance:**
- Support the project management team in coordinating project timelines, resources, and deliverables.
- Assist in conducting research and analysis to support project objectives and enhance decision-making.
**Requirements:**
- **Educational Background:**
- High school diploma or equivalent; relevant coursework or training in business administration or operations is a plus.
- **Professional Skills:**
- Strong problem-solving skills with the ability to tackle challenges creatively and analytically.
- Excellent negotiation abilities to handle customer interactions and conflict resolution.
- **Personality Traits:**
- Resilient, with the capability to handle stress and adapt to changing priorities.
- Passionate about operations and driven to contribute to team success.
- **Soft Skills:**
- Strong interpersonal and communication skills, both written and verbal.
- Ability to work collaboratively in a team environment while also managing independent tasks effectively.
- **Technical Proficiency:**
- Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and experience with database management is preferred.
- **Work Eligibility:**
- Applicants must be eligible for Visa sponsorship if required.
**Benefits:**
- Visa sponsorship for eligible candidates.
- Joining bonus upon successful onboarding.
- Coverage of travel and spending expenses related to operational activities.
- An opportunity to embrace creativity in a culture that values fresh ideas and inventive solutions.
**Working Environment:**
At Level 3 Communications, we prioritize a supportive atmosphere that fosters creativity and encourages innovative approaches to problem-solving. Our team thrives on collaboration and open communication, ensuring that every voice is heard and valued.
**Application Deadline:** October 4, 2024
**Equal Opportunity Statement:**
Level 3 Communications is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage individuals from diverse backgrounds to apply.
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If you are looking for a rewarding opportunity to kick-start your operations career, we would love to hear from you! Please submit your application and resume by the deadline.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
