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Hensall Co-op is seeking a dynamic individual to become an integral member of our team! The Operations Assistant is a key member of the team, providing a high degree of customer service for crop inputs, in addition to food grade contracts. This position works with Location Manager, Field Marketers, and other Hensall Co-op locations to ensure administrative procedures and financial controls are being followed.
Job Duties and Responsibilities:Administer the billing of point of sale for fertilizer, crop protection products, crop services at the Drayton locationAssist customers with inquiries and concerns both over the phone and in personPrepare fertilizer blend orders and operate the fertilizer blenderInput point of sale invoicingReceiving of grain including weighing, grading, and moisture testingWork in conjunction with Field Marketers and Location Manager to organize and arrange delivery of crop inputsAdministration of Food Grade products and Commercial Grains for inbound shipmentsAssist with sales/order processing for crop inputs and crop procurementWork closely with Field Marketers on sales of fertilizer, seed, chemicals, and crop protection productsAssists Location Manager and Field Marketers with administrative functions including preparing and entering prepayments and reconcilingAdministration and reconciliation of crop protection products and other products that are shipped to other Hensall Co-op locationsEnsure office is kept in orderly, organized fashion, including maintaining files properlyAssist customers with loading and unloading of productEnsuring the warehouse area is kept clean and always organizedAssist where needed to train new employeesContact customers via telephone for various programsUnderstand and follow all HC Health and Safety and Environmental policies and proceduresAll other duties as assignedJob Requirements:Excellent verbal and written communication skillsComputer skills, including strong proficiency in MS Word and ExcelEnthusiastic, courteous manner with customers, members, and co-workersKnowledge of office/administrative proceduresStrong organizational and multi-tasking skillsHigh degree of accuracyAbility to perform sales tasks and service existing accountsGeneral agricultural and cropping knowledgeRequired Qualifications:Valid G LicenseHigh School Diploma or equivalentPrevious experience in a customer service positionAgricultural background considered an assetIf you are interested in applying for this position, please submit your cover letter and resume through our online portal. Hensall Co-op is committed to employment equity and encourages members of the four designated groups to apply. Accommodation will be made upon request.
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