· Full Time & Part Time positions available· Guaranteed base earnings· Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Lismore Customer Service Team is seeking a passionate, customer service focused Operations Assistant to join them in delivering Great Service, Always! to their customers.
In this role you will: · Actively manage Harvey Norman customer repairs & servicing· Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date· Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service· Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting· Run weekly reports for repairs/service jobs as required by the Proprietor· Advise customers of arrival of stock and organise delivery as requested by the Proprietor· Be Health and Safety conscious
What we require: · Experience in (or ability to work in) a customer focused, successful retail business· Capacity to juggle multiple tasks with a flexible, 'can-do' attitude· Strong communication and interpersonal skills· Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills· Friendly, outgoing, approachable and work well as a team member. What we offer: · Generous staff discounts· Harvey Norman is a strong advocate of career progression with a wide support network for professional development· An environment where good performance is recognised and rewarded· A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration.