Apply now Job no: 566055
Work type: Part Time
Location: Balgowlah
Categories: Warehouse
Part Time Position
Paths for career progression with a trusted national brand.
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Balgowlah Team is seeking a passionate, customer service focused Operations Assistant to join them in delivering Great Service, Always! to their customers.
To be successful you must: Have a passion for retailBe highly motivated and results driven with outstanding customer service and communication skillsEnjoy working in a team environmentWhat we require: Excellent communication skills in both verbal and writtenMust be motivated and have a great eye for detailAble to work with minimal supervisionBe organised and efficientEfficient cash handling and POS experience is desirableExperience resolving customer complaints and making quick decisions to ensure happy customers and timely, accurate servicesEnthusiasm and willingness to learn with a "can do" attitudeFlexibility across retail trading hours including weekends, public holidays, and late-night tradesIn this role you will: Actively manage Harvey Norman customer repairs and servicingTag faulty products and liaise with our service agents & suppliers while keeping the service database up-to-dateKeep our customers updated on the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer serviceAssist with the department's admin dutiesAdvise customers of the arrival of stock and organise delivery as requested by the ProprietorWhat we offer: Harvey Norman is a strong advocate of career progression with a wide support network for professional developmentAn environment where good performance is recognised and rewardedA flexible and positive work environmentIf this role exhilarates your passion for a new opportunity, then please submit your application for consideration. Advertised: 16 Jan 2025 AUS Eastern Daylight Time
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