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Operational Improvement and Support Manager Founded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.
We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld.
IRT is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians.
About the Role Due to exciting growth, IRT are seeking an Operational Improvement and Support Manager to be based onsite at our IRT Catering facility in Unanderra, Wollongong. The Operational Improvement and Support Manager will be responsible for implementing, managing and overseeing strategic projects related to operational excellence and improvements. Reporting to the General Manager - IRT Catering, the role will evaluate current processes and ways of working and implement / optimise and streamline processes, procedures and workflows of the high volume catering business unit. Other responsibilities will include:
Build, lead and supervise an effective team of specialist service and support staff with a focus on promoting a positive team culture Work side by side to assist the Production Team with operational excellence improvements Utilises improvement methodologies such as Lean, Six Sigma, TPM to facilitate operational excellence Highly skilled at complex problem solving using root cause analysis and other problem solving methodologies Uses project management skills to scope, plan, manage and monitors projects through to completion Identify, analyse and review processes, procedures and workflows Develop and implement streamlining and optimisation initiatives to enhance quality, operational efficiency and/or productivity Implement Real-time operational analysis, standards development, and delivery of industry best practice Report on time, cost, waste management & sustainability initiatives across the company Provide support to the General Manager – IRT Catering as required. To Be Successful You Will Have Bachelors Degree in either management, quality, continuous improvement, or relevant discipline or equivalent industry experience Minimum 5 years' experience in a production facility environment in a management capacity Experience in Quality Management Systems Strong capability in change management Highly developed understand on WHS principles and contemporary approaches to safety Demonstrated experience in the leadership and management of supervisors and managers Experience leading customer service, facilities management, cleaning, maintenance, customer service and or operations Experience with Total Asset Management, asset lifecycle planning and replacement Desirable experience within a large scales food manufacturing, FMCG environment, HACCP and other food safety standards Benefits for YouCompetitive pay and more cash in your pocket (less tax) with not-for-profit salary packagingFlexible working conditionsBirthday leave - relax and take a day off on us!Professional and career development opportunitiesMultiple career pathwaysDiscounted gym membershipsFree counselling via Employee Assistance Program (EAP) and staff wellness programHow to ApplyIf you feel this is the right role for you, we'd love to hear from you! Simply click the "Apply now" button, fill in your details and submit. Once you apply, we'll be in touch to discuss your application. Or alternatively, please contact IRT Recruitment .
All successful candidates will be required to undergo pre-employment checks including reference checks, pre-employment functional assessment and a National Criminal History Check.
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