Operations Systems Lead
It starts with YES! At Optus, we are fuelled by optimism, unwavering customer focus, and a team of amazing people. And that's where we come in.
We are truly a challenger brand, with challenger spirit.
Your Role: Operations Lead As the Operations Lead, you will play a pivotal role in delivering a major upgrade to one of our largest core platforms. You'll need a strong foundation in AWS, coupled with an engineering mindset to guide the development of a robust, scalable platform. Post-delivery, you'll ensure the platform operates smoothly, meeting all operational standards and business needs.
Key Responsibilities Operations Leadership: Lead the SRE team to ensure operational stability for the application, ensuring adequate observability is in place with the right alerting.Platform Delivery: Lead the integration and delivery of the upgraded core platform, ensuring it meets all technical specifications and operational standards.Operational Excellence: Oversee the transition from project delivery to operations, ensuring the platform is fully operational and supported by robust processes.AWS Expertise: Apply your deep understanding of AWS to guide the platform's architecture and ensure it aligns with best practices and Optus' strategic goals.Team Leadership: Manage and mentor a diverse team, both onshore and offshore, to ensure they are equipped to support the platform post-delivery.Stakeholder Engagement: Collaborate with key business units to ensure the platform meets current and future needs, acting as the main point of contact for escalations and inquiries.Continuous Improvement: Drive ongoing optimization of the platform, implementing automation and monitoring solutions to enhance performance and reliability.Financial Oversight: Manage the operational budget, ensuring that expenditures align with the capital plan and that any risks are identified and mitigated early.Compliance & Governance: Ensure that all operations adhere to Optus' policies and regulatory requirements, maintaining the highest standards of compliance.What We're Looking For Technical Expertise: Strong AWS knowledge with a focus on designing and managing large-scale, enterprise-level platforms.Operational Savvy: Proven experience in managing post-delivery operations, ensuring platforms are reliable, efficient, and meet SLAs.Engineering Mindset: Ability to oversee the technical delivery of a platform, ensuring it meets all engineering standards and operational requirements.People Skills: A collaborative leader who can motivate and manage a diverse team, ensuring they are aligned with Optus' goals and values.Problem-Solving: Strong analytical skills to identify and resolve issues, with the ability to drive outcomes through collaboration and leadership.Vendor Management: Experience in managing external partners, ensuring they deliver high-quality services and adhere to contractual KPIs.At Optus, we have an ambitious goal to be Australia's most loved everyday brand. Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.
At Optus, we are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse backgrounds. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email along with your preferred method of contact and we will be in touch.
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