Opening & Onboarding It Specialist

Company Description

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
Summer may seem like a distant dream; however, we have an opportunity that is sure to brighten up your next career move.
Do what you love. Care for the world. Dare to challenge the status quo! #beLimitless

Job Description

As Opening & Onboarding Specialist you will be responsible for providing expertise on the Accor Hotels' internal application landscape (local, central and in-hotel). You will oversee the integration of opening hotels into our network, guiding the hotels and partners through the setup, being the entry point for all questions hotels might have. You represent AccorHotels as a partner-oriented service provider in front of all Management & Franchise stakeholders.
WHAT YOU WILL BE DOING: Responsible for the Tech Onboarding and Opening of hotels into the Accor Hotels networkCoordinate all stages of the Accor Digital solutions for an opening hotelOnboard into the referenced Accor applicationsImplement and train the newly onboarded hotels in Accor ApplicationsSupport the hotels adoption of Accor applicationsAct as an escalation point for openings where requiredWHAT IS IN IT FOR YOU: Unique opportunity to develop your career with worldwide Augmented Hospitality leadersPackage of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus, and much more!Work in a multi-national teamHybrid way of working (2 days in the office + 3 days at home)Talent development opportunitiesCorporate Social Responsibility activitiesYOUR EXPERIENCE AND SKILLS INCLUDE: Min 3 years of IT experience and technical backgroundFluent English- written and spoken, any other Europeanlanguage is a plusProject Management ExperienceStrong communication, negotiation & analytical skillsStrong self and work organization skills, ability to work independently within a clarified frameworkTeam player, open minded, eager to learn.Mobility (business trips included)Hospitality experience preferable.
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