**Job Title:** Online Virtual Assistant
**Company:** Lowe's
**Location:** Sydney, New South Wales, AU
**Job Type:** Part-time
**Seniority Level:** Associate Level
**Years of Experience Required:** 3
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### Job Description:
Lowe's is seeking a dedicated and proactive Online Virtual Assistant to support our dynamic team in Sydney, New South Wales. As a Virtual Assistant, you will play a crucial role in ensuring smooth day-to-day operations while contributing to a culture of cooperation and teamwork. This position is perfect for someone who thrives in a remote work environment and is eager to continuously learn and adapt in a fast-paced atmosphere.
### Key Responsibilities:
1. **Administrative Support:**
- Manage emails, respond to inquiries, and prioritize correspondence effectively.
- Schedule and organize meetings, maintaining calendars for team members.
- Prepare reports, presentations, and informational materials as needed.
2. **Customer Interaction:**
- Serve as the first point of contact for customer inquiries via phone, email, or chat.
- Provide excellent customer service, addressing issues and questions in a timely manner.
- Collaborate with team members to resolve customer concerns and improve user experience.
3. **Data Management:**
- Maintain and update databases, files, and records accurately.
- Perform data entry tasks and ensure data integrity across various systems.
- Assist in generating and analyzing reports to aid decision-making processes.
4. **Project Coordination:**
- Support project managers in organizing, tracking, and executing multiple projects concurrently.
- Help coordinate project timelines and deliverables, ensuring deadlines are met.
- Facilitate communication between team members to enhance collaboration on projects.
5. **Research and Development:**
- Conduct research as needed for various projects and presentations.
- Stay updated on industry trends, tools, and technology to propose improvements to processes.
6. **Team Collaboration:**
- Work closely with team members to ensure alignment on project goals and objectives.
- Participate in team meetings, contributing insights and feedback.
- Assist in onboarding and training new team members as required.
### Requirements:
1. **Education and Experience:**
- A minimum of 3 years of experience in an administrative or virtual assistant role.
- Proficiency in office software (such as Microsoft Office Suite, Google Workspace) and familiarity with project management tools.
2. **Personal Traits:**
- **Independent:** Ability to work autonomously and take initiative while managing multiple tasks and timelines effectively.
- **Resilient:** Capable of staying composed and motivated in the face of challenges and adapting to changes positively.
3. **Soft Skills:**
- Strong cooperation skills to work collaboratively with teammates and supervisors.
- Excellent teamwork abilities, demonstrating a proactive approach to facilitating group efforts.
4. **Technical Skills:**
- Comfortable using a wide range of software applications and online collaboration tools.
- Basic understanding of social media platforms and digital communication strategies is a plus.
5. **Work Environment:**
- Must be able to adapt quickly to rapidly changing situations and learn continuously to stay aligned with industry standards.
### Benefits:
- **Joining Bonus:** Competitive starting incentive for successful candidates.
- **Profit Sharing:** Eligible employees can participate in profit-sharing plans.
- **Remote Work Flexibility:** Enjoy the convenience of working from home while managing work-life balance.
**Deadline to Apply:** ********
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**Equal Opportunity Statement:** Lowe's is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.
We look forward to your application!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
