**Job Title:** Online Virtual Assistant
**Company:** Darden Restaurants
**Location:** Perth, Western Australia, AU
**Job Type:** Part-Time
**Seniority:** Associate Level
**Years of Experience:** 4
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### Job Description
Darden Restaurants, a leader in the culinary industry, is looking for a passionate and adaptable Online Virtual Assistant to join our dynamic team based in Perth, Western Australia. In this part-time role, you will be pivotal in supporting the operational efficiency of our digital business endeavors while infusing a sense of joy and vibrancy into the work environment. You will collaborate with various teams, manage multiple tasks, and help enhance our customer experience.
### Key Responsibilities
- **Administrative Support:**
- Perform general administrative tasks such as email management, scheduling appointments, and maintaining organized files.
- Assist in preparing presentations, documentation, and reports for meetings and projects.
- **Customer Service:**
- Provide excellent support to both internal teams and external clients, addressing inquiries and resolving issues promptly.
- Maintain and update customer databases, ensuring accuracy and efficiency in data entry.
- **Social Media Management:**
- Assist in the creation and scheduling of content for social media platforms, contributing to our vibrant online presence.
- Monitor engagement and analyze metrics to drive improvements in our social media strategy.
- **Project Coordination:**
- Collaborate with various departments to assist in project planning and execution, ensuring deadlines are met.
- Track project progress and provide regular updates to the relevant stakeholders.
- **Time Management:**
- Prioritize daily tasks to ensure efficiency and timely completion of all work assignments.
- Implement and manage a calendar of events, deadlines, and meetings.
- **Research and Analysis:**
- Conduct research to support marketing initiatives, competitor analysis, and new project ideas.
- Gather and synthesize information to assist in strategic decision-making.
- **Continuous Improvement:**
- Identify areas for operational efficiency and propose solutions to enhance workflow.
- Collaborate with team members to embrace best practices and innovations in virtual assistance.
### Requirements
- **Education and Experience:**
- A minimum of 4 years of experience as a Virtual Assistant or related role.
- Proficiency in productivity software, cloud-based tools, and project management software.
- **Personality Traits:**
- **Adaptable:** Thrive in a dynamic environment and adjust to new challenges effectively.
- **Passionate:** Demonstrate eagerness and enthusiasm for contributing to the success of Darden Restaurants.
- **Soft Skills:**
- **Time Management:** Show strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- **Persuasion:** Exhibit the ability to influence conversations positively and negotiate solutions when necessary.
### Benefits
- Paid sick leave
- Vision insurance
- Medical coverage
### Working Environment
At Darden Restaurants, we believe that joy and vibrancy are essential components of a positive work culture. As an Online Virtual Assistant, you will be expected to contribute to a lively and collaborative environment that fosters creativity and teamwork.
### Application Deadline
Please submit your application by **October 17, 2024**.
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**Equal Opportunity Statement:**
Darden Restaurants is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
