**Job Title: Online Virtual Assistant**
**Company: Staples**
**Location: Perth, Western Australia, AU**
**Job Type: Part-Time**
**Seniority: Associate Level**
**Years of Experience: 4**
**Job Summary:**
Staples is seeking a dedicated and skilled Online Virtual Assistant to join our team in Perth, Western Australia. In this role, you will be pivotal in supporting our day-to-day operations, enhancing organizational efficiency, and providing exceptional service to our clients and staff. The ideal candidate is adaptable, resilient, and thrives in a technology-driven environment.
**Key Responsibilities:**
1. **Administrative Support:**
- Provide comprehensive administrative support to various departments, including but not limited to scheduling meetings, managing calendars, and preparing reports.
- Assist in managing correspondence (emails, phone calls) and ensure timely responses to stakeholders.
2. **Project Coordination:**
- Collaborate with team members on various projects, ensuring deadlines are met and tasks are completed efficiently.
- Maintain project documentation and track progress, providing updates to relevant stakeholders.
3. **Data Management:**
- Organize and maintain digital files and databases, ensuring information is accurate and up-to-date.
- Analyze data to identify trends and provide insights that support decision-making processes.
4. **Client Communication:**
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing information about products and services.
- Build and maintain strong relationships with clients, ensuring a positive customer experience.
5. **Research and Development:**
- Conduct online research to support various business initiatives and projects.
- Stay up-to-date with industry trends and technologies to provide recommendations for process improvements.
6. **Technology Utilization:**
- Leverage technology tools and applications to optimize workflow, enhance communication, and improve overall efficiency.
- Provide technical support and troubleshoot basic issues with company software and tools.
7. **Continuous Improvement:**
- Identify areas for improvement in processes and propose solutions to enhance efficiency.
- Participate in team meetings and contribute ideas for innovation and optimization.
**Requirements:**
- **Education:** High school diploma or equivalent; associate or bachelor's degree in business administration or related field preferred.
- **Experience:** Minimum of 4 years of experience in an administrative or virtual assistant role.
- **Technical Skills:** Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and other relevant software. Familiarity with CRM systems and project management tools is a plus.
- **Personality Traits:**
- **Adaptable:** Ability to adjust to new challenges and changes in the work environment.
- **Resilient:** Capacity to handle pressure and remain focused under challenging circumstances.
- **Soft Skills:**
- **Problem-Solving:** Strong analytical skills to identify issues and implement effective solutions.
- **Communication:** Excellent verbal and written communication skills, with an ability to convey information clearly and concisely.
**Benefits:**
- Joining Bonus to welcome you to the Staples team.
- Travel opportunities for professional development and networking.
- Provision of company equipment necessary for your role.
**Working Environment:**
Join an innovative workplace where technology is harnessed to drive efficiency and streamline operations. We encourage a culture of collaboration, continuous improvement, and professional growth.
**Application Deadline:** ********
**Equal Opportunity Statement:**
Staples is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage applicants from all backgrounds to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
