**Job Title:** Online Virtual Assistant
**Company:** Crown Resorts
**Location:** Perth, Western Australia, AU
**Job Type:** Part-Time
**Seniority:** Entry Level
**Years of Experience:** 0
**Job Description:**
Crown Resorts is seeking a motivated and dedicated Online Virtual Assistant to join our dynamic team in Perth. This part-time entry-level position is perfect for individuals who are looking to kick-start their career in the hospitality and customer service industry while working in a supportive and innovative environment. As a Virtual Assistant, you will play a crucial role in enhancing our operational efficiency and contributing to the positive experience of our clients.
### **Key Responsibilities:**
- **Administrative Support:** Provide administrative assistance to various departments by managing emails, scheduling appointments, and organizing digital files.
- **Customer Service:** Handle client inquiries through different communication channels, providing timely and accurate information to ensure satisfaction.
- **Data Entry:** Maintain and update databases with precision, ensuring information is current and easily accessible.
- **Document Preparation:** Create and edit documents, presentations, and spreadsheets as required, ensuring compliance with company guidelines.
- **Research Tasks:** Conduct online research to gather relevant information, supporting decision-making processes within the company.
- **Social Media Management:** Assist in managing the company's social media accounts by scheduling posts, engaging with followers, and monitoring trends.
- **Meeting Coordination:** Schedule and coordinate virtual meetings, including preparing agendas and taking minutes when necessary.
- **Miscellaneous Tasks:** Assist with special projects and tasks as assigned by supervisors, showcasing your ability to adapt and thrive in a dynamic environment.
### **Requirements:**
- **Education:** A high school diploma or equivalent is required; further education in business administration or a related field is preferred but not mandatory.
- **Technical Skills:** Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Basic knowledge of project management tools (e.g., Trello, Asana) will be an advantage.
- **Personality Traits:**
- **Confident:** Able to communicate ideas clearly and assertively while building relationships with team members and clients.
- **Dedicated:** Committed to achieving goals and contributing to the team's success through hard work and perseverance.
- **Soft Skills:**
- **Attention to Detail:** Demonstrates a keen eye for detail to ensure accuracy in all tasks, enhancing overall quality and efficiency.
- **Decision-Making:** Capable of making sound decisions quickly and effectively, often under time constraints.
### **Benefits:**
- Comprehensive **dental insurance** to support your oral health.
- **Visa sponsorship available** for eligible candidates, making it easier for you to work with us.
- **Gym membership** to promote a healthy work-life balance and physical well-being.
### **Working Environment:**
At Crown Resorts, we encourage our team members to engage in calculated risk-taking to foster innovation and progress. We believe that creativity and a proactive mindset are fundamental to achieving outstanding results in the hospitality industry.
### **Application Deadline:**
All interested applicants are encouraged to apply before **October 7, 2024**.
### **Equal Opportunity Statement:**
Crown Resorts is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from everyone, regardless of their background, gender, age, race, sexual orientation, or disability status.
If you are ready to embark on an exciting career journey with Crown Resorts and possess the skills and traits we are looking for, we encourage you to apply today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
