As an On Site Representative you will be responsible for coordinating the operations of the distribution fleet. In addition, you'll also be responsible for the efficient and effective coordination, loading, sorting and preparation of stock to be forwarded. You will act as the key point of contact for customers and stakeholders, providing them excellent customer service and managing queries.
What you'll do as an On Site Representative (but not limited to): Ensure all deliveries are collected and delivered within dedicated timeframesEnsure any delays or deviations are communicated as soon as possible to the customerEnsure all vehicles are compliant with load restraint and all or COR responsibilitiesAccurately manage pallet exchanges and transfers daily to ensure reconciliationWork closely with customer staff to develop efficiencies, meet KPI's and improve customer relationsCommunicate any operational problems to the Operational Services Manager as soon as they are identifiedWhat you'll bring to the On Site Representative Role: 2+ years experience in a similar role (as described above). You may also have had experience as a Fleet Supervisor, and/or a Fleet Allocator, very transferrable skill sets for this positionAbility to multi-task, prioritise, and work in a fast-paced/pressurised environmentExceptional delegation skills, and the ability to communicate clearly and conciselyA 'continuous improvement' mindset, with great attention to detailPlease note hours: Expect hours to be typically M-F, 6am-2pm. An element of flexibility may be required on occasions.
About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer: Competitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyone: We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Maori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process: Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in-person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note: When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. During the recruitment process, please keep an eye on your junk emails and spam folders for updates. TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
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