Omnichannel Lead

Details of the offer

time left to apply End Date: January 13, 2025 (18 days left to apply)
job requisition id R2769660
Location: SydneyApplication close date: 13th Jan 2025Please note that due to the Christmas and New Year closure at Sanofi, applications will not be reviewed until after the application close date. We appreciate your understanding and patience during this festive period and look forward to considering your application in the new year. Happy holidays!
About the jobReady to push the limits of what's possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As the Omnichannel Lead you'll define the omnichannel strategy based on portfolio mix and Go To Market (GTM) archetyping, localise global campaign designs, standardise tactical omnichannel planning, and make agile, customer-centric decisions. You will embrace a One Sanofi approach to use global tools, eliminate ecosystem fragmentation, and ensure Business Unit (BU) specific needs are met. Collaborating with BU, Digital, Procurement, and other GTMC pillars' local leaders, you will align priorities and deliver cost-effective support while leading local transformation within their BU.
Main responsibilities:Work with brand teams to translate Customer engagement plans into Omnichannel journeys.Run omnichannel campaigns development & execution on relevant platforms, including management of content adaptation to channel requirements, in line with global standards, tools and processes.Responsible for engagement with agencies and Hub teams to ensure smooth content and campaign deployment.Act as an omnichannel expert, providing guidance to business partners to deliver best-in-class customer experiences.Driving MCO change management for adoption of innovative / best-in-class practices and capabilities to maximize business impact and efficiency.Engage with I&A team to continuously analyze campaign performance and optimize customer/content/channel plan.Transfer knowledge and insights gained from successful campaigns and best practices to commercial and cross-functional teams.Engage cross-functional teams within GTMc and BUs to support local campaign deployment, including Market Access and Medical, as needed.About you3+ years experience in Omnichannel, Customer Engagement or Digital Marketing operations, with a focus on content mapping and campaign execution.Strong execution skills with proven delivery of outstanding results.Omnichannel experience and expertise, with existing omnichannel tools & projects proficiency (e.g SFMC, Magnolia).Strategic analysis and planning, project management, excellent English language knowledge and skills (written and oral), IT knowledge and skills, proven impactful communication, presentation, and persuasion skills.Good analytical skills; ability to prioritize; financial acumen; over achievement against set objectives; ability to take quality and agile decisions.Leads by example and demonstrates a high-level drive, passion, and ambition for high performance; challenges continuously the status quo.Experience delivering high performance in multicultural environments and in a matrix organization; works well in cross-functional teams.Why choose us?Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family with benefits including prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent

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