A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.
Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.
We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.
A career at Hill's Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Job Summary: This Customer Development Executive position is both a key contributor to the Petstock team and a developmental position. The role has the responsibility to support the Omnichannel eCommerce sales growth and provide analytical support across our customer base in one of our largest customers, Petstock.
The role reports to the Customer Development manager Petstock, providing support to the Pestock ecosystem.
Key Responsibilities: Support includes, but not limited to, instore checks, customer website audits and compliance checks, customer data analytic interpretation and visualisation, ROI analysis, invoice and claim processing, ATLAS sales planning and forecasting, and Test & Learn projects.Accounts category review analysis, monthly health checks and/or scorecards.Enhancing customer relationships & negotiation.Volume and activity planning.Processing claims and invoices monthly.Presenting market & instore intelligence insights to assist sales analysis.Managing and liaising with customer to maintain online content standards.Promotional planning & submissions including NPD/line transitions submissions.Forecasting and Demand Planning based on customer business plans including trade spend.Tracking A&P and GTN spend in line with budget & contracts.Manage ROI margin calculator to ensure correct funding levels.Coordination of clearance for obsolete and deleted stock.Communicating key account pricing and competitor activity.Update customer sales, promotional and event calendars.Preparation & communication of campaigns to field sales team to ensure best in class execution.Assist in preparation of customer JBP and terms negotiation.Analyse and interpret customer data to improve ROI and promotional activity.Collating competitive data & insights to assist sales analysis - tools like Tableau and Profitero.Preparing and participating in account meetings and attend strategic customer meetings.About You: 2+ years sales experience.Experience collaborating with diverse teams.Intermediate G-Suite Skills - Sheets, Docs, Slides & Data Studio.Strong analytical skill set.FMCG / Pet Speciality industry background highly regarded.Ability to work in a team environment, collaborating with others to meet customer needs.Work Environment: This role is based in our Sydney office with support for hybrid work arrangements. Regular weekly office attendance is expected.
Diversity and Inclusion: Hill's is an equal opportunity employer. We are committed to creating an inclusive environment and encourage candidates of all backgrounds to apply. Accommodations are available upon request during the application and interview process.
Professional Development: We invest in our employees' growth, offering ongoing training, performance reviews, mentoring programs, and career advancement opportunities.
Compensation and Benefits: We offer a competitive compensation package, including a bonus structure and comprehensive benefits. Details will be provided during the hiring process.
Application Process: Candidates are invited to submit their resume along with examples of quantifiable achievements. The selection process may include assessments, initial tasks, and interviews to evaluate fit for the role and alignment with our company values.
Sustainability and Corporate Social Responsibility: Hill's is committed to sustainability and ethical practices. We actively engage in initiatives that support our planet and communities, and we welcome candidates who share these passions.
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