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Title: Demand Forecasting Manager Location: Chadstone, Victoria, AU
About us At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. We're focused on delivering a wide range, low price and great service.
About the role Are you ready to lead a dynamic team and drive product demand forecasting across a business? We are looking for a Demand Forecasting Manager to spearhead our new Demand Forecasting team.
In this pivotal role, you'll optimize forecasting processes, drive the adoption of Relex, and influence decision-making as part of our Sales and Operations Planning (S&OP) processes. Key focus areas will include:
Strategic Forecasting Leadership : Drive forecast accuracy and visibility to support strategic and operational goals Team Leadership : Manage and mentor a team of 12, including 2 direct reports Standardized Forecasting Approaches : Build and implement consistent forecasting methods enabled by Relex S&OP Influence : Play a crucial role in decision-making within the S&OP process Stakeholder Collaboration : Work closely with Commercial, Store, and Supply Chain functions Forecasting Community of Practice : Foster a community focused on best practices in forecasting Technology and Innovation Advocacy : Leverage advanced data analytics and innovative technologies Relex Optimization : Enhance Relex usage and reduce manual interventions Training and Development : Support training initiatives related to Relex Risk Management : Identify and mitigate risks to safeguard operational health Performance Measurement : Drive continuous improvement and performance measurement Campaign Synchronicity : Ensure alignment across campaigns and events Change Management : Understand and manage the impact of changes to product and location lifecycles About you We envisage our successful candidate will be tertiary qualified in Supply Chain Management, Statistics, Economics, Commerce, Finance, Data Analytics, or a related field, with 5-10 years of experience in a multi-store retail environment.
In addition to overseeing complex data analysis, leadership experience (5+ years) particularly in forecasting, demand planning, supply planning, or merchandise planning is sought.
Key Skills & Attributes: Technical Skills: Proficiency in advanced forecasting systems (especially Relex) and strong analytical abilities Retail Operations: Deep understanding of retail operations and the impact of accurate forecasting on business decisions Communication & Collaboration: Excellent communication skills and the ability to work effectively across all organizational levels People Leadership: Proven ability to inspire and lead high-performing teams Strategic Leadership: Ability to set and drive the forecasting agenda with foresight and accuracy Team Building: Skilled in developing high-performing teams aligned with strategic objectives Change Management: Expertise in leading teams through change and fostering adaptability Innovative Problem Solving: Anticipates challenges and opportunities Influencing: Engages stakeholders to influence decisions based on sound data and analysis Relationship Building: Strong interpersonal skills to build effective cross-functional relationships Financial Acumen: Strong financial and commercial skills Ready to lead our Demand Forecasting team to success? Apply now!
Our culture It's all in a day's work when you're part of the Officeworks community. We celebrate our teams' uniqueness by offering an inclusive, diverse, and supportive environment.
Flexible working arrangements to best support your individual needs. A key focus on wellbeing and safety. Generous discounts at Officeworks and other partners. Ongoing training and development opportunities to progress your career. Industry leading Growing Families policy. At Officeworks, we commit to providing a safe and supportive work environment for everyone, actively encouraging applications from all candidates.
Officeworks is a 'Circle Back Initiative' employer – we commit to respond to every applicant.
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