Overview:
Full-time, Continuing position
Salary HEW 6 + 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University
About The Position
As Officer, Research Training Services, you will be responsible for administration and customer service within the Research Service Centre which supports the College of Business and Law. Your primary responsibility is to provide administrative support services to Higher Degree by Research (HDR) candidates and supervisors as part of candidature management.
Key duties include providing administrative support to manage candidature progress, coordinating HDR events such as milestone conferences, problem solving, and facilitating referrals to specialised services. Additionally, the role involves ensuring efficient administration of services across the school to support Research and Training Services activities.
To be successful in this position, you will have:
Experience within the University sector in a relevant administrative / customer service role in a complex environment
Strategic thinking, problem solving and analytical skills with an ability to understand issues at both a broad and at a detailed operational level
Proven track record supporting successful delivery of change, quality improvement and project initiatives in a challenging and dynamic environment
Relationship building and negotiation skills with the ability to work effectively across multiple levels and functions and with external parties
Demonstrated subject matter knowledge of relevant policies, procedures and regulations
Experience in supporting high-performing customer focused teams to deliver to a range of clients
Ability to work independently, as a member of a team and collaboratively with internal and external stakeholders to help achieve the strategic objectives of all colleges and promote the values of RMIT University
Highly motivated, customer focused and pro-active with highly developed organisational and time management skills and the ability to handle various and multiple functions simultaneously and under pressure
Demonstrated high level of computer literacy – Excel, word processing, presentation software, email, internet and correspondence management databases and a demonstrated ability to adapt to new IT environments
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
RMIT's Research and Innovation Portfolio supports researchers to help shape the world. The portfolio has an engaged, energetic, talented and collaborative team focused on enabling excellent research and innovation outcomes. With a global presence, community and industry connections, we support cutting-edge research and careers that make a positive impact on communities.
The Research and Innovation Portfolio supports researchers and graduate researchers with research partnerships, grants and research contracts, funding opportunities, capability development, research training, ethics and integrity, intellectual property, commercialisation, internships, communication and profile.
Find out more about research and innovation at RMIT University and the Research and Innovation Portfolio at: http://www.rmit.edu.au/research/
To Apply
Please submit your CV and cover letter addressing your suitability for this position by clicking on the 'Apply' link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Nabila Hamed (Manager, Research Training Services) via ******.
Applications Close:
6 Nov 2024 11.59 pm
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