Company: Gold Fields Group Services (Pty) Ltd
Role Details:Reporting to the Manager: Finance, you will support the business' ability to use information, communication, and technology with confidence through the provision of a comprehensive client-focused service to end users. You will also have the capability of supporting the sites Operational Technology (OT) and network, both at the mine (underground and open) and processing plant.
As an employee at Gold Fields, we expect all levels of employees to act in a manner that seeks to align and enhance the values, safety culture, and performance of Gold Fields with the purpose of creating enduring value beyond mining.This role is offered on an 8 days on, 6 days off roster and is FIFO from Perth.
Benefits include: Quarterly Bonus SchemeIncreased annual leave entitlementsLong service leave pro rata after 5 years of continuous serviceSalary Sacrifice optionsAbout the role: Support operational technology systems, networks, and processes to deliver improved availability, utilisation, and customer experience;Participate in and perform IT/OT change management and process improvement to ensure the continuous stability and improvement of the OT applications, networks, and processes;Provide OT Governance & Security services to applications and systems in the OT environment including maintaining compliance to IT and OT standards and ensuring that the latest security patches and firmware updates are applied to OT applications and systems;Installing and maintaining operating systems, network, and application software on desktops and other devices using corporate image builds;Installing and maintaining computer and communication hardware, including media drives, printers, and peripheral devices on desktops and other devices;Ensure minimal disruptions to productivity through the provision of a timely and effective assistance and advice service to clients accessing the support function;Receiving and responding to help desk telephone and email requests for assistance;Investigating and resolving computer and communication hardware and software faults.About you: Diploma level qualifications in IT support (or equivalent)Proven operational experience in desktop computer supportCurrent manual WA driver's licenceExposure to remote, site-based role in the resources industry would be highly regardedGold Fields is committed to achieving an inclusive workforce. We recognise that the diverse talent of our people will ultimately determine our growth, performance, and success. We strongly encourage applications from female, Aboriginal and Torres Strait Islanders, as well as candidates with culturally diverse backgrounds.
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