Office Manager

Rotheram Carrington Recruitment Group are delighted to be exclusively supporting, a local manufacturer, who is looking to take their market by storm. This is a great opportunity for a proven Customer Service or sales lead individual, to manage a small team, with ambitious growth plans, that can offer a clear path to develop your career.Key Responsibilities:First line customer response across all mediums of communication, verbal and written, co-ordinating and leading the customer service team and manage high volume orders, feasibility and deadline controlSupervising a team of 3 and leading my exampleManage the Sales Order Process from beginning to the end, including raising all paperwork with all internal and external departments and after sales service managementSupervision of the order to cash process – both front and back officeManagement of commercial agreements on invoice – including price and discountManagement of the complaints related sales ordersInvoicing and credit/debit notes managementLiaising with internal and external parties and updating the customer throughout the processCommunicate with senior management team and assisting with forecast reports and highlighting any issues and resolving before they become a problemCarry out sales reporting and analysis of the accountability for sales agreement managementSupporting the sales reps, with KPI reports and any administrationProvide effective administration support for the management team when requiredSkills/Experience:High level of competence in Microsoft Office Suite of programs (Outlook, PowerPoint, Word, Excel, Teams)Exceptional communication and customer facing approach, with the ability to work with all levels of the organisationStrong leadership qualities with the ability to influence and drive actionPrevious experience in sales administration/ sales service, looking for that next stepProject management capabilityStock administration experienceWorking knowledge of basic accountingTeam player, who is happy to work in a small, friendly team and if people need help or are on leave, must be happy to coverSalary/Benefit:Up to £35,000 (dependent on experience)Pension schemeExcellent career development opportunitiesLooking to recruit for the right person to this full-time, permanent position as soon as possibleFree on-site parkingFor more information or to apply to this Office Manager position, please get in touch, we would love to hear from you! If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.#J-18808-Ljbffr