Benefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Training & development
SERVPRO Of Columbia, Montour & Sullivan Counties - Office Administrator
Do you love helping people through difficult situations?
Then, don't miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"!
We're seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities
Complete internal job file quality reviews
Handle inbound and outbound telephone communication
Prepare estimates and billing invoices
Coordinate crew and job scheduling
Perform basic accounting functions such as A/R
Assist in employment recruiting activities
Office administrative duties such as preparing email and written correspondence
Perform detailed and accurate data entry
Assist other departments, as needed
Position Requirements
2+ year(s) of administrative or office-related experience
Experience with billing, quality assurance, and scheduling a plus
Experience in service industry environment a plus
Possess polite, confident, and excellent customer service skills, including listening and questioning skills
Excellent organizational skills and strong attention to detail
Capability to work in a fast-paced, team-oriented office environment
Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate and proprietary software
Minimum of HSD/GED
Able to successfully complete a background check subject to applicable law
Hours
40 hours/week, flexible to work overtime when required
Ability to handle emergency phone calls after hours on rotating basis, one week per month
Office hours are Monday-Friday, 7:30am-4:30pm
Pay Rate: Competitive pay based on experience
SERVPRO of Columbia, Montour & Sullivan Counties is an EOE M/F/D/V employer.
Each SERVPRO Franchise is Independently Owned and Operated. Revised 01.24
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