About Us TSA Outdoors is a family-owned and operated wholesale & distribution company, proudly serving Australia's outdoor sporting and adventure community for nearly 60 years.
As we continue to grow, we're looking for an additional team member to join our head office team in Brookvale, NSW. Here, you'll find a supportive environment that values teamwork, integrity, and service excellence.
About the Role This role plays a key part in our customer service, sales, and administration team. You'll be one of the first points of contact for many, handling essential administrative tasks and supporting our sales staff both in-house and remotely. From managing the company mailboxes to addressing customer inquiries and coordinating calls, you'll contribute to our commitment to outstanding service. This is a dynamic role that requires attention to detail, strong time management skills, and the ability to thrive in a fast-paced environment. Extensive training will be provided on all company procedures.
Key Responsibilities Greet visitors with a warm, professional presence, offering a welcoming first impression.Handle incoming calls and emails, ensuring timely and courteous responses.Process customer orders, credits, returns, and invoices.Organize and manage the reception area, maintaining a clean and orderly environment.Coordinate mail and deliveries, manage office supplies, and support with general office duties.Assist team members with various administrative tasks, contributing to our collaborative team spirit. Skills and Experience We're looking for someone with experience in a sales team or office administration setting, comfortable with structured tasks, and motivated to deliver timely results. If you're organized, adaptable, and keen to work in a team-driven environment, you could be an excellent fit for this role.
We are proud to have supplied quality outdoor equipment to the shooting, fishing, camping, and optical industries for nearly 60 years. If you have a passion for the outdoors, we encourage you to highlight it in your application, as it would be a valued asset to our team.
Qualifications Excellent written and verbal communication skills.Strong computer literacy and familiarity with Microsoft Office Suite (Word, Excel, Outlook).Ability to multitask and prioritize tasks effectively.A positive, flexible attitude, with self-motivation and a friendly attitude.Prior experience in a receptionist or office administration role is preferred but not essential.Ideally located within a reasonable commuting distance to Brookvale, NSW.Additional Requirements The successful candidate must pass a NSW police background check. What We Offer A convenient location with access to public transport.Attractive salary with annual reviews.Comprehensive training.Opportunities for growth within the company.A long-term role at a leading family-owned company.Fresh coffee and a welcoming, family-like company culture.