Part-Time Parking is available Brighton VIC AudioHearing is an audiology clinic that specialised in hearing assessments and hearing aid fittings.
As a private clinic, that is also a government-accredited service provider, we are passionate about enhancing people's quality of life.
We are currently seeking a positive, friendly and highly motivated person who is a customer service pro and sales administrator superstar, with a mature, caring and compassionate nature.
Your main duties will be: Meet, greet and attend to clients in a friendly and caring manner Build rapport and engage with clients, ensuring they are receiving the best experience by delivering exceptional customer service Reception duties including answering the phone, setting up appointments and billing Showing initiative and taking a proactive approach in best supporting the business including the needs of Audiologists. Maintaining records management system Communicating with clients who are due for appointments via email and phone and encourage them to book appointments Build and manage relationships with GP Practices, Health Care Providers and Aged Care Facilities. Any other day to day office administrative duties as required and oversee day to day running of the clinic Maintaining a well-groomed and business like appearance To be successful for this role you must possess the following: Professional presentation and strong customer focus Mature, Reliable, friendly, happy and compassionate nature Confident communicator that is good at building relationships The ability to use initiative, problem solve and identify improvement opportunities Excellent written and verbal communication skills and professional phone manner Excellent attention to detail, highly organised and ability to manage multiple tasks Previous experience in a front line or call center sales, customer service and administration Intermediate PC skills and ability to learn quickly Results orientated with strong sales skills and ability to meet targets. If you believe you have the attributes to be an integral part of the team, please submit your application including a cover letter and a current CV.
While we really appreciate all applications, only shortlisted candidates will be contacted.
Job Type: Part-time
Expected hours: 7.5 per week
Schedule:
Day shift Work Location: In person
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