AI Job SummaryTAL Claims Foundation Program presents itself as the perfect opportunity to anyone looking for a progressive and meaningful corporate career in Life Insurance.After completing 16-weeks of a structured industry leading learning program, students on the program will qualify as a Claims Consultant enabling you to work as part of the broader TAL Claims ecosystem at TAL, supporting Australia's largest superfunds and their customers to assess Life Insurance Claims.As a trainee on the Claims Foundation Program, you will receive:16 weeks full-time structured professional development program.5 weeks of theoretical industry and regulatory training followed by hands-on practical experience, learning on the job, managing Life Insurance Claims with a dedicated trainer.An industry recognised qualification, Certificate IV in Life Insurance.Access to a team of career mentors and technical specialists to help you navigate your career.Specifically, this will include the topics:What life insurance isThe different types of life insuranceThe different ways life insurance can be obtained by our customersThe legislation that sits behind life insurance policies and the assessment timeframes.How to assess a life insurance claimA basic understanding of medical terminology and medical conditions to assist when assessing claims.On a day-to-day basis you will:Independently manage a portfolio of life insurance claims end-to-end.Assess, analyse, calculate, and finalise claims payments.Work with a team of external and internal specialists in the health and medical industry to assess life insurance claims.Work with our customers and partners while providing exceptional customer service and compliance.Participate in case conferences, peer case discussions, and instructing third party service providers.Who we are looking for:We're looking for individuals with transferable skills and knowledge and for those who are looking for a progressive and rewarding career in the Life Insurance industry.
We will consider all work backgrounds; however, tertiary qualifications in the following disciplines will be highly regarded:NursingAllied Health, Physiotherapy, Chiropracting, Remedial Massage or Sports Injury Management.Medical administrationCounselling or PsychologyAccounting, Legal, Finance and Tax Professionals.Health SciencesLaw, Commerce, Business and Finance.Key skills that we will consider include:Good communication skills, and the ability to build rapport and empathy with customers during difficult times.An innate curiosity and passion to continue to learn.A high attention to detail.Experience with supporting people through crisis management, rehabilitation or recovery and utilising your knowledge towards a role where you can continue servicing and helping people but in a corporate environment.Comfortable working in a job that is predominantly phone based.Our Benefits:TAL is committed to providing professional and educational support so that you can excel in your role.Company-paid income protection insurance, and life and total + permanent disability insurance.Discounted private health insurance plans with NIB.Wellbeing resources to support your physical, nutritional, mental, and financial health.Our Sydney and Melbourne offices have fitness facilities, Sydney has a fully equipped onsite gym, and Melbourne and Sydney have daily onsite classes in Boxing, HIIT, Yoga, Pilates, Zumba.End of trip facilities including bike racks and showers.Discounts on everyday spending at over 350 popular Australian stores.Community Days - paid leave to give back to the community either volunteering, mentoring, or fundraising causes of your choice.Blended ways of working - mix of working from home and in the office.Parental Leave - Support following the birth or adoption of a child.
Permanent full time and part time employees are entitled to 12 weeks paid parental leave within 12 months of your child's birth.Flexible Work Arrangements - These arrangements include work from home, flexible working hours, part time work and job sharing (once initial training has been completed).TAL's Social Club - with a calendar of events and activities each month, you will be sure to find something that appeals to you, whilst having fun along the way.Learning and Development Access to world class learning and development programs in Leadership, Project Management, Change Management to name a few!Job type: Graduate JobsWork rights: Australian Permanent Resident, Australian CitizenWork from home: Hybrid remoteLocations: Sydney, Brisbane, MelbournePosition Start Date: Apr 2025 (approx)Salary: $70,000 - $90,000
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