About UsRottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island.
In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.
About Journey BeyondAustralia's leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond's impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.
Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.
ABOUT THE ROLE Working under the supervision of the Café Supervisor, the Café Attendant is responsible for taking, preparing and serving café customers' orders. With a focus on creating a welcoming, satisfying and engaging, positive guest experience. Full Time Hours are available.
Some of your daily tasks may include Delivering exceptional and engaging guest experiences and consistent customer service Taking and serving customer orders Preparing, presenting, and cooking food, including maintaining food displays to a high standard Helping to ensure café operation runs smoothly Cleaning of Café & Kitchen work area as required Processing customer purchases through POS system accurately and correctly Adherence of operational procedures and WHS requirements Ensuring that the terminal's tables, chairs and dining area remain clean and tidy at all times ABOUT YOU To be successful in this role you will need to be passionate about proving exceptional customer service, as well as:
Excellent interpersonal and customer service skills Ability to work in a fast-paced environment Have a reliable, flexible and honest approach to work Good understanding of coffee and food preparation techniques and hygienic food handling practices Experience within the tourism and hospitality industry is advantageous Availability to work on weekends and over the Christmas and New Year period. WHAT WE OFFER General discounts on Journey Beyond travel and experiences A positive work environment Study Assistance Policy Opportunities for a career, progression, internal transfers, and secondments Employee Referral Policy Private Health discounts Employee Assistance Program If you are interested in this role and you meet the criteria listed above, apply today. We can't wait to hear from you!