Job Description - Non-College Work-Study, Computer Lab Assistant UHD Northwest Campus (STU001853) Job Description Description Monitors the operation of the general computer lab and assists with software installations if needed Greets students as they come into the general computer area and provides first-tier user support to students and faculty Provides data entry for the Help Desk Ticketing System Performs opening and/or closing procedures Performs other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Must have good telephone etiquette and good customer service skills Must be a self-starter in exercising initiative and have the ability to get things done by performing daily tasks effectively Solve basic routine Software and Hardware issues as necessary EEO/AA Qualifications ****This position is at the UHD Northwest Campus***** *** MUST BE A UHD STUDENT*** Must be able to work the evening shift (4 pm to 9 pm) and/or split shift. Must have some knowledge of software skills Experience requirements: Less than one year Must provide a resume and current UHD class schedule ****This position is at the UHD Northwest Campus***** *** MUST BE A UHD STUDENT*** Must be able to work the evening shift (4 pm to 9 pm) and/or split shift. Must have some knowledge of software skills Experience requirements: Less than one year Must provide a resume and current UHD class schedule About University of Houston Downtown Celebrating its 50th anniversary in 2024, the University of Houston-Downtown (UHD) is the second-largest university in Houston and has served the educational needs of the nation's fourth-largest city since 1974. As one of four distinct public universities in the University of Houston System, UHD is a comprehensive, four-year university led by President Loren J. Blanchard. Annually, UHD educates approximately 14,000 students, boasts more than 66,000 alumni, and offers 45 bachelor's degrees, 12 master's degrees, and 19 online programs within four colleges: Marilyn Davies College of Business, College of Humanities and Social Sciences, College of Public Service, and College of Sciences and Technology. UHD has one of the lowest tuition rates in Texas. U.S. News and World Report ranked UHD among the nation's Best Online Bachelor's Programs for Applied Administration and Best Online Master's Programs in Criminal Justice, as well as a Top Performer in Social Mobility. The Wall Street Journal/College Pulse ranked UHD one of the best colleges in the U.S. for its 2024 rankings, with notable distinctions: No. 1 for diversity (tied) and No. 3 for student experience. called UHD a "notable institution providing high-quality online MBA programs. … UHD ensures that its graduates are well-prepared to succeed in their chosen career paths." UHD is one of the four distinct and separate components of the University of Houston System, which also includes the University of Houston, University of Houston-Clear Lake, and University of Houston-Victoria. Instructional Sites operated by UHD are University of Houston-Downtown Northwest, University of Houston-Downtown at Lone Star College Kingwood, and University of Houston-Downtown at Lone Star College CyFair. The University is designated as a Hispanic-Serving Institution, a Minority-Serving Institution, and a Military Friendly School. For more information on the University of Houston-Downtown, visit The University of Houston is an Equal Opportunity/Affirmative Action institution and recognizes protected classes of race, color, sex (including pregnancy), genetic information, religion, age (40 and above), national origin, disability, veteran status, sexual orientation, gender identity or status, and gender expression as required by federal law. Veterans and persons with disabilities are encouraged to apply. Required Attachments by Candidate : Resume, Class Schedule University of Houston-Downtown One Main Street Houston, TX 77002 713-221-8000 #J-18808-Ljbffr
