Main Duties and Responsibilities: Develop, maintain, and co-ordinate a comprehensive rota schedule proactively ensuring the clinical rotas across Nimbuscare clinical services are resourced to the required levels each day. Be the main point of contact for clinical rota matters, identifying workforce gaps, acting on planned and unplanned absence to ensure service delivery is maintained and escalated where necessary. Ensure that rotas are reflective of planned service delivery to ensure sufficient resource and safe staffing numbers. Identify and highlight opportunities to make improvements to the clinical rotas that will improve patient experience, support our workforce, and reduce pressure on the services. Utilise the clinical rota system (Rotamaster) including supporting clinicians with set up, shift booking, and responding to queries as required. Ensure shifts are updated on the clinical rota system on a daily basis to reflect actual hours worked to support with Payroll. Respond to queries from clinicians regarding the rota and provide information in line with protocol and procedures. Ensure that all tasks in relation to Payroll are completed accurately and in line with agreed timescales, working in collaboration where needed with the wider HR Team. Participate in the preparation and administration of audit information. Build and maintain effective relationships with clinical staff working within the services. Provide a timely response to all rota queries, resolving problems using own initiative where possible. Record and report sickness absence for clinical staff. Communicate with clinical staff on rotas to maintain excellent communication skills, resolve problems and issues, and escalate where appropriate. Provide reports on rotas as requested. Review working practices and suggest improvements, ensuring continual quality improvement. Comply with all relevant national and local statutory and mandatory requirements including Health and Safety, Infection Control. Stay up to date with relevant employment laws, guidelines, and regulations to ensure the rota adheres to legal requirements. Liaise with recruitment agencies to source locums. Ensure all new starters receive a local induction to the relevant service, as well as accompanying documentation. Business Responsibilities: Maintain ethos and culture of Nimbuscare Limited. Positively promote Nimbuscare Limited both in and out of the workplace. Attend educational and staff meetings as requested. Learning and Development: Participate in any training programme implemented by Nimbuscare Limited as part of this employment. Participate in individual performance reviews, including maintaining a record of own personal and/or professional development. Make effective use of learning opportunities within and outside the workplace. Undertake mandatory and statutory training as required. Team Working: Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. Accept delegation from senior staff, prioritise own workload, and ensure effective time management strategies are embedded in own practice. Participate in team activities that create opportunities to improve patient care. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance. Confidentiality: Understand and be aware of the confidentiality of information gained during the course of your duties, which may include access to personal information relating to clients, patients, and members of staff. It is expected that you understand the importance of treating information in a discreet and confidential manner.
Health & Safety: Identify the risks involved in work activities and undertake such activities in a way that manages those risks. Make effective use of training to update knowledge and skills. Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Report potential risks identified. Equality and Diversity: Actively support equality, diversity, and inclusion and ensure that all work colleagues, patients, and staff are valued and treated with dignity and respect.
Quality: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Effectively manage own time, workload, and resources. Work within own limitations and experience. Be aware of and co-operate with audit. Work effectively with individuals in other agencies to meet patients' needs. Professional Image: Portray a professional image at all times.
Communication: Communicate effectively with colleagues, patients, and external parties. Recognise and have awareness of people's needs for alternative methods of communication and respond accordingly.
Other: This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with you. You are required to carry out any duties that may reasonably be requested.
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