Night Reception Team Member

Company Description
Adagio Aparthotels - NEW OPENING!!! Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.
Adagio London City East is home to 132 modern apartments. Our aparthotel is ideally located in the heart of London, right next to the Tower Of London and Tower Bridge.
Job Description
First impressions are everything!
As a Guest Service ambassador, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities.What you will be doing: Welcomes late arrivals and takes reservations over the phone during the eveningProvides a personal welcome for guests and creates a warm and friendly atmosphereEnsures the guest's stay runs smoothlyHandles any guest complaints or problems, reporting them and any incidents that occur during the night to the General ManagerHelps prepare breakfastEnsures the safety of the people and property in the hotelYour experience and skills include: Team spiritGuest oriented and service mindedWell organisedHas a strong sense of ethics, leads by exampleOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion.
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