Company DescriptionAccor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.Just 12 km from Brisbane CBD, Mercure Brisbane Garden City is in the heart of South Brisbane and on the doorstep of Westfield Garden City Shopping Centre.The hotel has 120 guest rooms, a large restaurant and Cafe and small conference room.Job DescriptionBe part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. With true work/life balance, this role is a part-time position of 2 shifts per week. We are flexible with which days and willing to work around the right candidate.We are seeking an energetic and enthusiastic Part Time Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.What will you be doing?Managing the hotel overnight in the absence of the General ManagerComplete audits of daily revenue and postings, making adjustments where neededCollate paperwork and reports for finance and managementProvide efficient guest services including check in/out, request handling and providing hotel informationSettle and maintain guest accounts, ensuring cashiering is accurateMaintain strict security procedures to ensure guest confidentiality and safetyMaintain the hotel's standard of professionalismBe analytical and possess an eye for detailAssist the Front Office Manager and General Manager in a variety of check and balance proceduresAssist with food & drink service in Distrikt Cafe and help out when needed in the restaurant and barQualificationsYour Skills and experience include:Guest obsessed focus with the ability to flex in a fast-paced and ever-changing environmentAbility to navigate through change and provide quick thinking solutions should problems ariseClear and confident communication skills – both written and verbalAttention to detail and a keen eye for numbersKnowledge of Microsoft Outlook, Microsoft Office and Opera.RSA and First Aid Certificate or willingness to obtain prior to commencementAdditional InformationWhat's in it for youAn opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at AccorAbility to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel OperationWork alongside passionate industry professionalsBe mentored by experienced Accor Hospitality professionals who want to see you succeed!
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