Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Night Captain.
What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we doFood & Beverage discount of 50% in our restaurantsEmployee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Comprehensive extended health benefits packageFull rate of pay of $18.81/hourFairmont Château Laurier is proud to provide employment accommodation during the recruitment process.
Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Description Reporting to the Concierge Leadership, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, engaging and friendly serviceDelivery of Food and Beverage ordersCo-ordinate and work with Front Office and Housekeeping DepartmentsProvide parking assistance upon arrival and departure of guest vehiclesProvide the guest with detailed parking fees and clear explanation of valet benefitsWork with the overnight Manager on dutyLuggage handlingPick-up laundry and doorknob menusMeet all guest needs in a pleasant, efficient and professional mannerDuties include: Shoeshine, In-Room Dining orders and Bell ServicesQualifications Previous guest service and food & beverage experience requiredExcellent communication skills in both official languagesProven guest service excellenceSmart Serve Certification requiredValid Driver's License with no infractionsAdditional Information Constant standing and walking throughout shiftPhysical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.
)Frequent bending and lifting (up to 50 lbs.
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