WHO WE ARE? Scape's vision is to be the Earth's best living company. We are a leading provider of student accommodation in Australia, currently providing a home to 17,000 students and growing. We offer not just a bed and roof, but a unique experience and a safe environment to help students make the most of their studies.
THE ROLE Next Gen Coordinators play a crucial role in prioritising the safety of our U18 cohort, focusing on security measures and compliance. They nurture personal growth and skill development among our U18 student residents, enhancing their overall experiences.
The Next Gen Coordinator is responsible for:
Acting as a contact point for students under the age of 18 (U18) requiring advice on support services.Ensuring U18 students adhere to regulations, including Scape House Rules.Assisting U18 residents and other customers in resolving issues and complaints.Conducting specific under 18 property inductions and welfare checks.Building relationships with key stakeholders in their welfare departments through regular meetings and effective communication.Ensuring all staff are trained in their duties regarding U18 students, including daily curfew and incident reporting.Keeping up to date with Child Safety Standards, University requirements, and legislation to ensure compliance.Working with the operations team to ensure consistency in U18 processes across all Scape properties.Creating and implementing new processes pertaining to the welfare of under 18 student residents.THE IDEAL CANDIDATE As a successful Next Gen Coordinator, you are a caring, highly organised, and passionate individual who cares about the welfare of our U18 residents. You will possess:
High attention to detail.Ability to prioritise and multitask.Strong verbal and written communication skills.Ability to work varied hours and weekends to connect with residents.Please note: The successful candidate must be willing to undertake a National Police Check and a Working with Children check. PERKS OF WORKING WITH SCAPE At Scape, we create and share good vibes. Below are some perks of joining our team:
Annual flu vaccinations and skin checks.Insurance discounts up to 10% (Bupa, nib, and NobleOak).Free use of all Scape gyms – nationally.A month dedicated to your well-being and health (plus a day off to celebrate).Yearly performance and salary reviews.Passionate work environment.Birthday leave.Generous referral bonuses (up to $5k).EAP, Sonder & Duress support.THE FINE PRINT At Scape, we honour and welcome the contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values culture, traditions, and perspectives. This is a great time to join a growing business, willing to make a difference for our student residents, stakeholders, and the community.
Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply, the better!
If you feel you would like to join our team, apply now with your CV and 1-page cover letter!
No agencies please.
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