New Client Enquiries/Client Services Administrator (Law Firm) **Refreshingly different** Stimulating+Fulfilling+Variety.1st-Class law firm.
Exciting future.
Treated like family-not a number.
Life friendly.
$50,000-$70,000.
Sydney.
YOUR NEW EMPLOYER Our client is a leading 'brand name' multi-disciplinary law firm (including personal injury, commercial, property, litigation, family, estates and criminal law) with an enviable 50+ years of success + a generous spirit.
With a culture that embraces diversity+ excellence+ strong relationships+ professional growth+ helping others, it is the 'employer of choice' for over 100+ top professionals.
YOUR NEW ROLE As a key valued member of the winning close-knit New Client Enquiries/Client Services team, you will love the variety and responsibility of being the FIRST professional contact for all new incoming clients (via the phone+ a few walk-ins).
Being mentored by industry leading lawyers, you will love this full-spectrum role: doing an initial 'fact-find' (asking relevant questions), attending to their initial queries, making a preliminary assessment, scheduling meetings with relevant solicitors; Updating client enquiries database; and Preparing daily enquires report.
WHAT'S IN IT FOR YOU?
Your future is BRIGHT- perfect timing as the firm undergoes ongoing success+another growth spurt!
Be proud to be part of a leading reputable firm with a 50+ years success record + a generous corporate citizen ; Heaps of variety+ interesting cases to STRETCH+GROW yourself; All training provided+ non-stop learning/ career development -learn from the best; Make friends+ have fun with your colleagues-supportive, encouraging friendly+ positive team; Vibrant+ supportive+inclusive culture.
WHO YOU ARE We are interested in hearing from you if you: have minimum 2 YEARS OR more experience working in a busy phone-based customer service role (eg in a call-centre, receptionist, client enquiries) in any industry (preferably in legal but not essential); are a real 'PEOPLE' person with proven outstanding customer-service skills, are patient and empathetic (essential); have clear communication + warm +friendly professional phone manner+ high attention to detail (essential)+ professionally polished in your presentation ; have proven ability to work in a busy, high-volume and fast-paced environment (essential); have strong MICROSOFT OFFICE (word, excel, outlook) + fast typing/data entry speed (minimum 55-60wpm) have a genuine keen interest in the legal industry + are hungry to progress your career with a top famous law firm.
REFERENCE: MARIA YUN (0403322119)