Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview Gallagher Bassett's Eligibility branch specialises in making quality decisions relating to determining liability of newly-lodged worker's compensation claims within designated timeframes.
The New Claims Coordinator role supports the eligibility function ensuring all new claims received are promptly identified, reviewed and registered to enable correct and prompt eligibility entitlement decisions to be made. We are looking for an individual with excellent customer service and administration skills.
At Gallagher Bassett, we offer learning and career pathways and provide ongoing training. We invest in our people through succession planning and have a number of mentoring and training programs available.
How you'll make an impact Accurate identification of claim types, coding of all new claims and registration of all new claims, accurately and within specified time framesContact employers/workers (where required) to verify claim lodgement detailsMonitoring of new claims inboxes and registration queue. Actioned as requiredAccept and complete other duties and responsibilities as directed by Team Manager About you Experience in an office environment or administrationAccurate data entry skillsHigh attention to detailExcellent communication and interpersonal skillsTertiary qualifications in an appropriate discipline preferredWhat can we offer you? Attractive remuneration packaging & flexible work arrangements including Work from HomePaid Parental LeaveCollaborative working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunitiesOpportunities for ongoing education and developmentA dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programsStaff benefits including additional purchased leave, volunteer leave days, retail discounts and more!"Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication!About us: Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.
Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.
To apply: If this sounds like an opportunity you would be interested in, we would love to hear from you. Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying.
Compensation and benefits We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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