Technical Business Analyst | Head Office Location in Cleveland | Hybrid Work Environment Attractive Remuneration | Permanent | Full-time | Work/life Balance Capable & Easy-going Team | Australian-Owned Business | Parking Everybody knows a JJ's Truck when they see one ...our iconic green and gold fleet head out rain or shine for collections in your area.But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300!We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems.Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more ...With so much opportunity, what is your career path? ABOUT THE ROLE Our Team have a requirement for a Technical Business Analyst, based in our Head Office in Cleveland (hybrid working environment).Each team member brings a level of expertise and experience invaluable to what we do and the continued success of our company. The right fit for our team is genuinely committed to our service delivery focus, looking for opportunities to learn and will fit within our people-first culture. RESPONSIBILITIES Collaborate closely with architects, developers, other analysts, and the PMO to facilitate project development Engage with business users and representatives to assess product suitability, functionality, usability, and reliability Develop a thorough understanding of the operational environment for the assigned product or subsystem Critically analyse discovered information to form reasoned opinions on system development Work on design, direction, suitability, strategy etc and the priority of work to be carried out Document existing and planned process flows and conduct gap analysis of business processes Participate in estimation processes, backlog grooming, and sprint reviews ABOUT YOU Demonstrated experience in a similar role Bachelor's Degree in a computing or engineering-related discipline Relevant certifications, such as Microsoft, Networking, On-Prem, Cloud, or Platform certifications Scrum master experience Superior communication skills both verbal and written Excellent listening and analytical skills; interpersonal skills and aptitude to work effectively within a team Ability to plan and organise work in an environment of strongly competing priorities Strong sense of ownership and responsibility to your tasks Ability to communicate technical matters to non-technical users and stakeholders Excellent reporting skills Passion for community engagement Collaborative nature and desire to be a part of the 'bigger picture' BENEFITS We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including: The stability of a national, Australian family owned and operated business with over 90 years' experience A safe, professional and inclusive work environment Essential services industry – job stability Full-time, permanent role WFH or Office - hybrid working environment Career development and growth opportunities Introductory and ongoing training Health-fund discounts Salary sacrificing and novated leasing Banking partnerships – including financial, budgeting and mortgage advice Discounts at over 100 retailers (including groceries and fuel) Car servicing, parts and accessories discounts – plus new car discounts NEXT STEPS Interested applicants should APPLY NOW Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team.To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers ABOUT THE COMPANY Established in 1932, JJ's Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia's largest, family-owned and operated waste management company.From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we're passionate about effective waste management.With a dynamic attitude that values our people, their safety and the environment.We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee. No agencies please, we've got this one covered! Unsolicited communication will result in the forfeiture of any engagement or partnership.