Atturra is one of Australia's fastest growing ASX-listed advisory and IT solutions companies.The Managed Services area of Atturra's business offers leading Hybrid IT, Private Cloud and Connectivity services, and the team have decades of experience in the industry. This experience coupled with our people, makes us one of the most complete and leading "as a service" providers in the market.With over 900 employees working across Australia, New Zealand, Singapore and Hong Kong, Atturra works on some of the highest profile projects in Australia. The depth, breadth and scope of our projects means you are continually developing your skillset and the value you can deliver. These are projects that are making a real difference in people's lives.Why you'll love working hereCulture of possibilityAt Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning and smart work practices.A strong set of company valuesOur culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.Valuable employee benefitsEmployee benefits, recognition, and wellbeing platformCareer growth via succession planning, internal promotions, and mentorship opportunitiesOngoing investment in professional development through industry and technology certifications and study assistanceMental health support through our Employee Assistance ProgramSupport for family and caring responsibilities, including paid parental leaveEmployee referral program, with monetary incentives offeredWhat you'll be doingWe are seeking a skilled Network Engineer with the ability to work in a demanding environment with an enthusiastic sense of customer support. You will be responsible for managing the day to day operations of the Client networks.Implementing and maintaining data communications network services, components and associated infrastructure including updates to firmware, configurations, and replacement plans for all network equipment.Maintaining technical documentation, reports, and records regarding infrastructure solutions.Providing technical support, troubleshooting and fault rectification of technical issues related to networking equipment and services within agreed timeframes that reflect business impact and importance.Conducting acceptance tests and commissioning communications systems and equipment.Acting as an interface between the organisation and suppliers/carriers/vendors regarding technical issues.Monitoring the performance of the communications networks in relation to established service level agreements (SLA's) and business needs.Testing, implementing, monitoring and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues.Analysing network traffic data and providing recommendations on performance improvements to network infrastructures as appropriate.Resolution of operational problems with new and existing network communication systems to SLA to ensure customer service levels are always maintained.Working Conditions:Based in BrisbaneOnsitePermanent full timeOccasional interstate travelWhat will make you successful in this role?At least 5+ years' experience in an ICT Network Engineering roleDemonstrated experience and understanding of ICT Infrastructure ArchitecturePrevious experience and understanding of wired and wireless LAN/WAN networking technologies.Well-developed understanding of service management principles and procedures, ICT service strategies and lifecycle plans.Technical understanding and experience when testing, implementing, monitoring and tuning network software/hardware to ensure optimum system performance and highlight potential issues/risks.Well-developed project management skills to deliver project on agreed schedules with a view to improve current and future management of outputs, outcome, and impact.Tertiary qualifications in Information Technology, Business or Computer Science or equivalentCISCO Certified Network Professional and Security Specialist or comparable qualificationAtturra is committed to addressing the digital skills gap and advocating for diversity and inclusion. We encourage applications from all individuals, regardless of Veteran or service status, gender, LGBTQI+ identity, ethnicity, religion, physical ability, or age.
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