Full time
Network Contracts Manager – Containers for Change
We are Western Australia Return Recycle Renew (WARRRL). We are the team that has been leading the recycling revolution, that is Containers for Change . We have developed and supported a strong, diverse network of 270 refund points, providing employment opportunities through social enterprise and not-for-profit organisations. In just over 3 years, we have saved over 3.1 billion containers from landfill. Our success is echoed by the container recovery rate increasing from 33% to 63.8% in that time. With our new strategic plan just being launched, our vision is to create a circular economy for containers, promoting positive social and environmental impact. To find out more please visit our website .
The Opportunity
WARRRL is growing, and with the rollout of our new strategic plan, we are looking for more trailblazers to help us deliver it!
We have an exciting opportunity to join our Network Delivery Team as our Network Contracts Manager. Reporting to the Head of Network Delivery, in this newly created role, you will be a primary contact for our Refund Point Operators (RPOs), who are key to our container recovery success. With over 70 RPOs situated across Western Australia, you will focus on overseeing the operational performance of the network, ensuring effective training and utilisation of systems and processes.
Key Responsibilities:
Leadership and Management – Lead a team of Contract Managers, ensuring strong reporting, system proficiency, and a commitment to compliance and safety. Operational Management – Oversee the day-to-day operations and uphold standards across all RPOs. Contract Management – Oversee the renewal and extension process and major contractual changes. Strategic Planning & Improvement – Drive continuous improvement initiatives and support project implementations to enhance network performance. Financial Management – Manage budgets and control expenses to meet financial targets. Stakeholder Relations – Build and maintain strong relationships with key stakeholders across the organisation, actively engage and manage stakeholder expectations, seeking feedback, and providing updates on software issue remediation. This is a full-time opportunity, based in Subiaco, ideal for someone with excellent people management skills, who is passionate about operational excellence and committed to driving network success through compliance and relationship management. This role will require some regional travel.
About You
To be successful in the role, you will have demonstrated experience in the following:
Experience in leading and developing teams (prior leadership experience is desirable). Proven ability to develop and implement processes and systems to improve operations. Experience in managing or coordinating large stakeholder networks. Background in developing, negotiating, and overseeing contracts. Strong problem-solving and analytical abilities to address operational challenges. Excellent customer service and relationship management skills. Willingness to learn and adapt to new technologies and tools. A collaborative mindset with the ability to work effectively in a team environment and with external partners. Good organisational skills and attention to detail to manage multiple responsibilities effectively. Strong verbal and interpersonal communication skills. Our Culture and Benefits
WARRRL is strongly committed to fostering a workplace culture that is safe and accessible for all. We are driving diversity and inclusion as part of the way we work with our first reconciliation action plan almost complete. All applicants self-identifying within their cover letter as Aboriginal and Torres Strait Islander will be guaranteed an interview.
Working in the heart of Subiaco close to public transport and great cafes. An extra 3 days annual leave over the Christmas period. One wellbeing day and one volunteer day per year. We make a positive impact on the environment. Amazing flexible working options. Great parental leave benefits. Regular team days and social club activities. Access to our wellbeing benefits and perpetual discounts providing discounts and special offers on entertainment, clothing, homewares, gift cards, technology, travel, dining, and more. Membership to LinkedIn Learning. Access to salary sacrifice. We look forward to receiving your application and can promise that every application will be read by our Talent Team and all applications will receive a communication from us.
For more information about the role please contact Ben Raisbeck, Head of Network Delivery.
Applications close at 5pm on 3 December 2024. Please note, WARRRL reserves the right to hire prior to the closing date.
How to Apply
If you think this is the right role for you, please apply by submitting your cover letter (no more than 2 pages) and C.V., addressing the 'About You' section above.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? Do you have experience in a role which requires relationship management experience? How many years of people management experience do you have? What's your expected annual base salary? #J-18808-Ljbffr