Who we are:
We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro
Claro Aged Care and Disability Services – A leading provider of aged care and disability services across Australia. Our name 'Claro' comes from Latin and means 'to brighten' – and we're here to enable you to shine. Whether you or a loved one are seeking support to stay independent at home, comprehensive care to meet personalised goals, or a new specialist disability home – we'll work in partnership with you and make it happen.
The Opportunity:
Reporting to the General Manager Customer Experience, the Business Development Manager will drive and deliver Claro's growth strategy to support more people to live happier, healthier and more independent lives. The role is responsible for generating, nurturing and converting leads through highly developed relationship management skills in a defined region and being an outstanding brand ambassador while working closely with the Workforce & Operations network, BD network and Service Delivery team.
You will be responsible for, but not limited to:
Leading and contributing to a market leading national growth and sales culture
Building and managing processes for relationship management, and nurturing and converting business opportunities
Establishing and building and maintaining strong and sustainable relationships with funding bodies and relevant stakeholders
Identifying, triaging, assessing, and onboarding clients while ensuring a positive experience
Coordinating with the operations and support divisions and ensure seamless client onboarding and service delivery
Owning conversation targets and plans across all stages of customer journey
To be successful in this role you will have:
Proven experience in a Business Development role within the community disability space
Adept understanding and knowledge of the NDIS, Disability and Aged Care sectors
Established and/or the ability to build strong relationships with customers, case managers and other key stakeholders
Previous experience transitioning NDIS participants from hospital
Demonstrated ability to work with a high level of independence and autonomy
Well-developed time management skills ensuring stakeholder expectations are met
High level of written and verbal communication
Additional Requirements:
National Police Records Check
NDIS Worker Screen or willingness to obtain
Evidence of work rights
Preparedness to undertake some intra and interstate travel
What's in it for you:
Opportunity to work for the nation's largest health and aged care provider, with a rapidly growing and progressive vision
Friendly team environment with a great community care spirit
Employee Assistance Program for staff and their families
How to apply
To apply select the 'apply' button below and you will be redirected to our website to commence your application.
Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today!
We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.
