Employment Status Permanent Full Time, Permanent Part Time
Location All Sites - Community & Continuing Care and Allied Health
Advertisement text • Immerse yourself in a supportive, fun and friendly culture
• Salary $66,768 (Full time) +10% super
• Access to salary packaging
• Flexible work arrangements available
• Frankston, Mornington Peninsula & surrounding locations
Classification range: Grade 2 (HS2)*
Who We Are and What We Stand For
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care.
In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.
What You Will Be Doing
The Finance and Administration Officer plays a critical role within the Peninsula Health NDIS Service. They are responsible for looking after the day-to-day financial activities relating to NDIS including maintenance of NDIS client register, service agreements, portal booking and processing NDIS claims and invoices and debt recovery
The successful applicant will demonstrate a genuine commitment to high quality outcomes for NDIS participants, carers and the organisation with a focus on continuous process improvement.
To be successful in the position, the candidate must be able to demonstrate the ability to meet each of the selection criteria outlined below. This is a fast-paced role, which requires a high level of attention to detail.
Key Responsibilities:
-Be the first point of contact for NDIS participants with an approved plan wanting to discuss available PH services
-Conduct initial needs identification with the specific purpose of clarifying the clients' needs, eligibility and priority for all service referrals.
-Maintain waitlist for NDIS services across NDIS program
-Information management including document storage, data entry, development and distribution of information and resources
-Assisting clinical staff with administration tasks including development and management of Service Agreements
-Work with all key stakeholders (Team Leader, Clinicians, Participants and/or Nominees, Plan Managers, NDIA) to resolve / troubleshoot issues
-Complete all aspects of the accounts receivable function
-Follow up all outstanding debt greater than 14 days
-Identify and implement NDIS intake and administration process improvement strategies
What You Need
We anticipate you will have:
• Knowledge of health and disability service systems and an ability to navigate effectively to get the best outcomes for people requiring assistance
• Good understanding of Microsoft Systems, including proficiency in Excel, Word and Outlook and capacity to quickly learn new financial software systems
• Demonstrated high attention to detail and accuracy
• Excellent written and verbal communication, planning and organisational skills
• Demonstrated team work skills
• Good time management skills with a commitment to meeting deadlines
• Demonstrated ability to adapt to change and to display initiative in relation to continuous improvement
• Able to build rapport and develop ongoing relationships with key stakeholders required to support administration processes
• Hold or able to attain a valid NDIS Worker Screening Check at your own cost
What Next
If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.
Additional Requirements
Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with disabilities.
To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:
https://www.peninsulahealth.org.au/careers/working-preparing-employment/
*Please refer to salary circular Allied Health Professionals (Victorian Public
Health Sector) Single Interest Employers
Enterprise Agreement 2021-2025 for salary range.
Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.
Selection Criteria Essential: Knowledge of health and disability service systems and an ability to navigate effectively to get the best outcomes for people requiring assistance
Essential: Good understanding of Microsoft Systems, including proficiency in Excel, Word and Outlook and capacity to quickly learn new financial software systems
Essential: Demonstrated high attention to detail and accuracy
Essential: Excellent written and verbal communication, planning and organisational skills
Essential: Demonstrated team work skills
Essential: Good time management skills with a commitment to meeting deadlines
Essential: Demonstrated ability to adapt to change and to display initiative in relation to continuous improvement
Essential: Able to build rapport and develop ongoing relationships with key stakeholders required to support administration processes
Desirable: Experience in Accounts Receivable Function and collecting debt
Desirable: Previous experience within a NDIS Program or healthcare setting
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