Company Description About us: At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job Description This is a Darwin based role. Relocation required for candidates outside Darwin.
We are seeking a highly skilled Senior Business Analyst to join our dynamic team. In this role, you will be responsible for a comprehensive range of business analysis tasks, including requirements planning and management, requirements elicitation, analysis, and documentation. You will capture existing business processes and propose changes to enhance efficiency and effectiveness. Working closely with the Project Manager or Director, you will support the execution of project plans, collaborating with business stakeholders, project team members, and vendors.
Your key duties will include facilitating workshops, interviews, and focus groups to gather and document business and functional requirements, ensuring traceability throughout the project lifecycle. You will conduct walkthroughs to validate and obtain approval of business analysis outputs, support testing activities, and apply business analysis techniques to document requirements, objectives, outcomes, processes, procedures, work instructions, and workflows. Delivering high-quality project documentation in alignment with EPS project management frameworks and managing sensitive information in line with information management policies will be crucial aspects of your role.
Qualifications Extensive experience as a Business Analyst or Senior Business Analyst Proficiency in requirements gathering, business process analysis, modelling, process mapping, and information analysis. Experience mapping business requirements to product functionality, identifying gaps and opportunities. Demonstrated ability to provide a holistic, human-centred approach to digital product design. Experience managing information requirements in line with approved record-keeping and information management policies. High-level analytical and organizational skills with attention to detail and lateral thinking. Effective client liaison, change management, and facilitation skills. Experience working in collaborative environments with high-performing teams and tight deadlines. Proficiency in Microsoft Visio, Windows, Word, Excel, PowerPoint, Outlook, JIRA, and SharePoint. Experience identifying and analysing complex legislative and regulatory requirements. Additional Information Why join us: NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. To discuss adjustment requirements, please email
Agencies: We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks: To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.
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