What this job involves:We are seeking a dedicated and personable individual to join our team as a National Training Suites Coordinator, focusing on concierge and reception duties. In this role, you will be responsible for providing an exemplary front of house experience for our esteemed client Home Affairs. This is a fantastic opportunity to contribute to a prestigious organization and showcase your exceptional customer service skills.Undertake concierge and receptionist duties, ensuring a welcoming and professional environment.Coordinate activities with various JLL organizational units to ensure seamless operations.Maintain attendance records and rosters in compliance with organizational policies.Adhere to and promote the organization's health and safety policies and procedures.Oversee the delivery of client service standards, adhering to policy and industry benchmarks.Develop and nurture networks and collaborative partnerships with clients, staff, and management.Attend meetings as a representative of the organization, maintaining confidentiality as required.Assist the manager with additional tasks and participate in quality reviews and training sessions as needed.Familiarize yourself with relevant building-specific Standard Operating ProceduresStay up to date with Home Affairs and JLL history and business objectives.Sound like you? This is what we're looking for:Preferred experience in a hospitality/hotel environment or office reception/concierge roleExcellent phone skills, including experience with multiple-line phone systemsProficiency in Microsoft Suite of ApplicationsThis role is subject to Commonwealth Government Security vetting processes where you must be an Australian Citizen in order to conduct this check.What you can expect from us:As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership! WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best!
