National Stores Technical Lead

We have an exciting opportunity as a National Stores Technical Lead.You will play a critical role driving all Technology related activities required to configure and implement new stores, store refresh and store transitions.Responsibilities: Manage all IT requirements for new store, store refresh and store transition and successfully implement.Network/Microsoft/Laptop/Devices/ERP Pronto and general IT assistance in the creation/setup of a new site Provide onsite support and project management of all technical components of new stores and store changes.Coordinate all relevant stakeholders to ensure the successful implementation of all technology relating to new sites.This will require coordination of cross functional teams to achieve results.Manage any escalated inquiries, requests, complaints, issues or cases and obtain guidance from the Manager IT Operations as required.Create and manage the process to collect all equipment enquiries and requestions – this will integrate with the current service desk request process.Experience: Experience in a similar role and/or retail industry (ideal) Microsoft Environment Basic networking and monitoring Equipment provisioning, setup and deployment Pronto ERP experience will be advantageous Customer service experience Benefits:• Hybrid work from home and office model• On-site car parking for the days in the office• Career progression and training• Paid parental leave program for primary and secondary carers• 5th week of annual leave and charity leave• Product and retail discounts, discounted health insurance, gym and wellbeing membership discounts, and many more benefits!Apply now so you don't miss out!