This pivotal role delivers national product support by coordinating mechanical services & repairs and product support for customers.About Us:For over 40 years, Adaptalift Group has been fueling Australian industry by providing top-tier materials handling hire and sales solutions.
Proudly family-owned and operated, we have grown into one of the nation's largest and fastest-growing businesses in the field.
With more than 600 team members across Australia, our people thrive in a values-driven, safety-first environment where they can make a meaningful impact.Our Heavy Equipment division is poised for even greater success and is now searching for a Service Coordinator to join our National Operations team.
In this vital role, you'll orchestrate mechanical services, repairs, and product support activities that keep our customers moving.
Your efforts will directly contribute to our commitment to outstanding service and long-term customer satisfaction.An Average Week will Involve:Scheduling Maintenance and Repairs: Organising preventative maintenance, breakdown repairs, and regulatory inspections to keep equipment performing at its best.Quoting and Parts Coordination: Preparing and converting service and repair quotations, interpreting parts requirements, and estimating labour - ensuring customers receive accurate and timely solutions.Updating Customers: Providing regular and proactive updates, managing expectations and ensuring customers always know the status of their work in progress.Driving Growth: Engaging with customers to identify additional maintenance opportunities and supporting the ongoing growth of our service department.Embracing the Variety: No two days are the same!What We're Looking For:Experience in a customer-focused, maintenance scheduling, or service coordination role.Exposure to a dealership or similar environment is advantageous.Strong decision-making and prioritisation skills to deliver outstanding customer service.Excellent administrative abilities, including proficiency with MS Office.Confidence, communication skills, and adaptability to handle a fast-paced, customer-centric environment.Applications:If you're excited about contributing to a growing Heavy Equipment division and taking your career to new heights, click APPLY NOW to submit your resume.
We look forward to learning more about you!Please Note: Our Talent Acquisition team is taking a well-deserved break over the holiday season and will be reviewing applications up to Friday, 20th December.
We'll resume our recruitment process on Monday, 13th January 2025.
We look forward to reconnecting in the New Year.
Enjoy your holidays!
#J-18808-Ljbffr