The purpose of the National Relationship Manager is to manage and drive Tokio Marine Australasia's relationships with its leisure travel distribution partners for manufactured products. These partners are the Royal Automobile Clubs of Australia and its representative body AMS (collectively known as the Clubs), as well as Aussietravelcover (ATC).
About Us: Leading the way in travel, accident and health, bond and credit and cyber security insurance just to name a few. Tokio Marine is Japan's largest non-life insurance company and is one of the top 5 largest non-life insurance companies in the world.
Tokio Marine Management Australasia (TMMA) has grown from its beginnings in Australasia 60 years ago as a niche Japanese commercial insurer into a diversified operation offering a strong mix of commercial and personal lines.
TMMA and its agencies operate nationally in Australia and New Zealand, with its headquarters based in Sydney.
We are guided by our core identity "To Be A Good Company." Sounds straight-forward, we know. But we believe in keeping it simple for our People, our customers and our clients. Like a north star, embodying what it truly means to be a good company is what sets us apart and guides our every move.
About the Opportunity: Based in Sydney and reporting to the Chief Distribution Officer, your role will include:
Driving sales through relationship management, utilising and presenting data to influence distributor behaviours to drive sales outcomesProviding guidance, support and advice on effective marketing activities that deliver travel insurance sales objectivesOversight and training of the function to ensure TMMA fulfils its obligations under the relevant agreements, guaranteeing distributors adhere to the TMMA training requirements and timeframesCollaborating with the Product and Underwriting Manager to develop sales training to improve internal distributor staff skills with respect to selling travel insurance in person and over the phoneSupporting the Chief Distribution Officer to negotiate terms with various distributorsManaging and conducting sample check reviews of distributor sales processes and adherence to obligations and compliance requirementsLeading as a business subject matter expert to develop relevant training materials that meet TMMA and distributor needsUtilising tools created by the Actuarial department and publicly available data to produce regular reviews of sales performance broken down by distribution partner for the identification of sales opportunities and threatsChairing monthly sales and review meetings, preparing monthly and quarterly formal communication materials for Clubs staff and distribution partnersDeveloping leisure travel initiatives and projects as a key subject matter expert, improving the product suite to drive growth and identifying strategic enhancement opportunities for claims and customer service functionsExecuting strong people management and leadership skills of direct report(s) in line with company values and engagementAbout You: As our preferred candidate, you will have:
Bachelor's degree in Business, Finance, Marketing or related fieldRG146 Tier 1 Personal Advice (preferred) or Tier 2 General Advice (desired) certification10+ years' experience in travel insurance within a similar position with demonstrated skills in relationship / partnership management within the industryProficient with PowerBI, MS Office and Tableau is highly desirableDemonstrated ability to showcase strong interpersonal, strategic sales, presentation skills and well-versed business acumen will be looked upon favourablyWhat's in it for you? Competitive salary package with yearly bonus and great benefitsNovated leasing options for your assets e.g. vehicle, mobile, laptop etc.A flat management operating structure which means minimal levels of hierarchy and access to Executive LeadersFlexible working - hybrid position, WFH 2 days a week, choose your scheduleAdditional wellbeing day to use as you see fitVolunteer day with a charity of your choosingSocial committee in a friendly, down-to-earth high performing culture that celebrates youOngoing learning and development programs tailored to your career progression goals and ambitionsSignificant discounts with large Japanese multinational companies and other large national retailersAnd many more!
In return, we will give you everything you need to develop your skills and build a successful role at TMMA. If you're ready to step into a business and culture that will both challenge and excite you, apply now and let's make a difference together!
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