National Manager Student Services and Graduations Location: Fremantle or Sydney campus
Employment Type: Full-time opportunity, Fixed term contract ending 4 August 2025
Lead the Student Services and Graduation team.Join the University supporting its students and staff to achieve their career goals.Salary: $126,515 - $134,018 pa (level 9) + 14.25% superannuation (WA)Salary: $142,145 - $150,894 pa (level 9) + 14.25% superannuation (NSW)About the UniversityThe University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over 12,000 students across our Fremantle, Broome, and Sydney campuses, as well as clinical schools in Victoria and New South Wales.
About the OfficeStudent Administration at the University of Notre Dame provides expertise, service, and operational support across a broad range of student administration, student service, and key regulatory, policy, and compliance functions that support the academic decisions of the Faculties, Schools, and other relevant departments at the university.
About the RoleThe National Manager Student Services and Graduations reports to the Director Student Administration and is responsible for managing and delivering a high standard of complex student administration across a broad range of domains including examinations, student record management, international student compliance, and graduation and related academic administration. In a coordinated national approach, this role supports three campuses situated in WA and NSW.
Key ResponsibilitiesManage staff within the Student Services and Graduation team.Oversee a broad range of operational activities involved in Student Services and Graduations including student records management, examinations, graduation administration management, international student record compliance.Manage and lead issues across Student Administration to improve efficiencies for internal and external client service.Ensure the accuracy of academic administration linked to graduation to ensure compliance with university obligations and procedures.Analyse and identify ways in which the service can enhance the student experience.Develop and implement efficient systems for collecting, processing, storage, retrieval, release, analysis, security, and integrity of student academic records.Qualifications, Skills & ExperiencePostgraduate qualification and extensive relevant experience, or extensive management experience and proven management expertise or an equivalent combination of relevant experience and/or education/training.Experienced in management of complex student administration information across a range of domains (both domestic and international).Experience in managing large scale projects of student-centric events and team management.Knowledge in implementing a systematic and organised approach and developing and utilising guidelines and procedures.Detailed understanding of strategic priorities of Student Administration, including student administration, services and systems, and the linkages to compliance and internal and external client service.Demonstrated experience in developing and implementing measures to monitor service requirements, including appropriate user feedback mechanisms to meet relevant KPI's.Effective stakeholder management with the capacity to work collaboratively across organisational boundaries and build effective relationships both internally and externally with strong and clear communication skills.Supportive of the Objects of Notre Dame as a Catholic University.BenefitsGenerous training and development opportunities.Friendly and collaborative working environment.Discounted study at the University.How to ApplyPlease apply online with a resume and cover letter outlining your suitability for the role.
Applications closing date: 6 January 2025.
For further information on how to apply, please visit: How to apply | Notre Dame Applicants are expected to have current and valid work rights in Australia.
Aboriginal and Torres Strait Islander people are encouraged to apply.
The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
Contact UsPlease direct your queries regarding this role to Marcia Rodrigues, ****** Unsolicited contact from recruitment agencies will not be entertained.
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